FAQs

Could not instantiate mail function

Posted

This is a common error with contact forms in Joomla, let's try to find out why it occurs

This may be a misconfiguration in your Joomla mailing settings, to find out, open your Joomla mailing settings:

  1. Open System in your Joomla admin area
  2. Then choose Global Configuration

  1. Click on Server at the top menu

Then scroll down to the mailer settings and make sure it is configured correctly, then use the "Send Test Mail".

if you do NOT receive this email then there is a problem with your mailing configuration which must be fixed before your form can send emails.

if that was not the problem then please remove ALL "From" and "Reply" settings and set the Email recipients to just 1 email address in your Chronoform, save the email and test again