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joomla 1.6.3 / Chronoforms 4 not sending emails

schlogo 21 May, 2011
Hello

I have 2 forms on a website. First one sends emails, second one does not... I ve tried to recreate the non working one, checks parameters ... no luck. I suppose there s something i do not see .

here s a link to a backup. Form is there. I am having a hard time with version 4 . Hope it will improve.

form is there
GreyHead 21 May, 2011
Hi schlogo,

I removed the link to the form backup*; please reattach it here.

Bob

* The link went to page with a Google warning posted and then downloaded a possible Trojan to my computer.
schlogo 21 May, 2011
tks, i ve closed the domain, it was only here for test... Look like i am on for a bad day... I ve attached the file
GreyHead 21 May, 2011
Hi schlogo,

You are using a Dynamic From Email address on the form you posted here

I strongly recommend that you do *not* use the Dynamic From Email element in your Email Setups. Using this often results in your emails being marked as spam and dropped into a spam filter. Instead use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email for the user email. The result is the same but with a much better chance of good delivery.

Bob
schlogo 21 May, 2011
ok, this seems to be the problem. This is a nice feature. I am using it for many quote systems on v3 and it works like a charm. Secretaries can directly click on reply and send email to their customers. Is it something that might be fixed one day or should i forget about it?

tks

o
GreyHead 21 May, 2011
Hi schlogo,

The way to get it to work is in my last post, please read it again.

Bob
schlogo 21 May, 2011
Oops. Actually, the form worked only once... Even the form in the module is not working anymore... The dunamic thing was only a coincidence. As i hit the send button, it empties the form, redirection or thanks message do not show up, email is not sent. One form has a captcha, the other one not... 😲
schlogo 22 May, 2011
Hello

It works perfectly if the cache of joomla 1.6.3 is disabled. If enabled , emails not sent, no tks message, no redirection. Hope you can reproduce the problem. I can see this happening with 2 hosting companies, ovh and 1and1

tks
GreyHead 22 May, 2011
Hi schlogo,

I think that I am right in saying that cached forms simply won't work. There is security built in to make sure that the user loading the form is the same as the user submitting it. This won't work if the version of the form served was created for another user.

I'm not sure how Joomla! gets round this, perhaps Max has some ideas.

Bob

Later: I read a little more about Joomla! 1.6 caching here but I didn't see any obvious way to stop form pages being cached.
schlogo 22 May, 2011
Hello

tks for you answer,I understand the point and it make sense. This security did not exist in v3? It always worked with cache activated.
GreyHead 22 May, 2011
Hi schlogo,

I think it was (more or less[*]) the same in v3. Not an area I know much about but I remember some similar problems that were resolved by turning the cache off - or maybe forcing the page not to be cached.

Bob

* Both the Joomla! security token and the ChronoForms id check use a variable in the form to cross-check with a value stored in the User session to verify that the form 'matches'. I haven't seen the security token in Joomla! v 1.6 but I imagine that it is still there.
schlogo 22 May, 2011
ok, somethng must be different, i ve ran chronoforms on at least 20 sites, i never got problems. I am putting online 3 1.6 sites, i need to turn the cache off. Anyway, problem kind of solved, cache is off ! tks for you time
Max_admin 31 May, 2011
Hi,

I will try to find a way to force cache off in the forms page, but there is no way to control which pages/extensions are cached in J1.6 ?

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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