An error has occurred. 0 SMTP Error: Could not authenticate.

Ra Rayjak 14 Sep, 2025

First form.  Followed directions.  In testing via PREVIEW, I get this error: An error has occurred.0SMTP Error: Could not authenticate.  How do I correct?

Max_admin Max_admin 15 Sep, 2025
Answer

Hi Rayjak

This error means a problem with the SMTP settings on your website, Make sure the settings are done correctly, this is a tutorial for GoDaddy and Hostinger servers:

https://www.chronoengine.com/faqs/emails/configuring-smtp-for-reliable-email-delivery

To confirm everything is working, use the Test Mail feature in the Joomla global config

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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