Chronoforms8 session timed out / access wrong page

How to fix ChronoForms session timeout errors on form submission.

Overview

The issue occurs when the form is embedded in an article and the session or security token is not properly maintained, often due to cookie or cache interference.
Disable site caching for testing, ensure no browser extensions are clearing cookies, and use the direct form preview link to verify functionality.

Answered
ChronoForms v8
yu yuziweb 27 Mar, 2024
Hello, I try to add a very simple form in CF8 on my J5 website, but when I try to submit it I get the following error:

Your session has timed out or your tried to access a wrong page.

When i use Ajax it also loads the html again from the module it's embedded in? And when I then submit the form it works correcly... What is going on here?
yu yuziweb 27 Mar, 2024
I also tried using the module CF8 but that gives the same issues.

When I preview the form it works for some reason. Using the cassiopeia template gives the same results.
yu yuziweb 28 Mar, 2024
I tried different browsers, it's all not working.. This seems like some sort of weird bug
yu yuziweb 28 Mar, 2024
I hope we can find a solution for this issue
yu yuziweb 02 Apr, 2024
Hi is there any soolution to this issue??
Max_admin Max_admin 03 Apr, 2024

Hello, I try to add a very simple form in CF8 on my J5 website, but when I try to submit it I get the following error:

Your session has timed out or your tried to access a wrong page.


how do you test the form ? using the direct form link or a menu item or inside an article ?
Do you have cache enabled ? please disable it for testing
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
yu yuziweb 08 Apr, 2024
I use it in an article embed. 


I dont have cache enabled..
Max_admin Max_admin 12 Apr, 2024
Does it work when you use the "View form" link in the forms manager ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
yu yuziweb 15 Apr, 2024
Yes then it will work. I tried different templates, standard templates, it works in the backend but not the frontend.. Very strange behaviour..
yu yuziweb 25 May, 2024

Any idea why this still is an issue?

Max_admin Max_admin 18 Jun, 2024
Answer

do you have any apps or browser settings/extensions for clearing cookies ? the form uses cookies and session to store progress and security token, so if this is not working then you will get that error

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
ba bart99.hermans266 28 Dec, 2024

Hi Max,Sorry for asking so many questions lately. I get this error "Your session has timed out or your tried to access a wrong page" when submitted the form and then refresh the page. I think this is in order to prevent the form from being sent twice, which is good. My website however is in Dutch. Is there any possibility I could change this error text to my own value?

Max_admin Max_admin 30 Dec, 2024
1 Likes

No worries, I have added the error message to the form settings so you can change it, and you can also use the shortcode for language strings:

{l:error_message}
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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