Keep punctuation in sent emails

lt ltempest 30 Mar, 2016
Hello,
From the attached screenshot can you tell me if it is possible to retain any punctuation that is added instead of it being converted to " etc ?

Thanks

Lee
Gr GreyHead 30 Mar, 2016
Hi Ltempest,

Please check that the Email action is set to send as HTML and not as plain text. I suspect that might be the problem.

Bob
lt ltempest 31 Mar, 2016
Bob,
Thanks for the reply, I've checked the actions and the Email action is set to HTML format.

Any other ideas? is this being converted when the email is generated?

Lee
Gr GreyHead 31 Mar, 2016
Hi tempest,

I don't think that ChronoForms does anything to covert quotes to HTML entities. There are some other Joomla! 'security' plug-ins that do 'edit' submitted data and can have this result, Do you have anything like that installed on the site?

What do you see if you add a Debugger action - does the 'dummy' email there show the quotes or the HTML entities?

If necessary, you can add a Custom Code action before the Email action to re-convert those values.

Bob
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