Chronoforms loading with no answer

Hi everyone,

I have a problem by using chronoforms in my website. I can't find tho solution to fix it in this forum or by using google.
I have created a very simple form with it. Everything is working (the form is well loaded, we can fill the informations, we can submit, and I receive the email), but when we click on the submit button, it's loading, and loading and still loading... until a not found page appears with the message : ERR_EMPTY_RESPONSE

I configured a url redirection in "Setup" > "Utilities" > "Redirect", but the form doesn't care !

Please let me know what am I suppose to do to make it works.

Thanks

Hi JuanaJu,

There is not enough information here to give you a useful answer :-(

Does the form submit or not? You say that it sends an email - and it just loads when you click submit?

Do you have the ReDirect action pointing to the same form event so it just goes in circles?

Bob

Thanks for your fast answer.

The issue is only a frontend issue. The form is integrated in an article. When I go on this article, I fill all the form, and i click on submit. At this moment, the page starts to load, and never succeeds to find the way. Finally I have the error "ERR_EMPTY_RESPONSE" in my browser.

I receive the email. But the user have to go back to return to my website.

Hope that it is more clear now.

(Sorry for this poor english... Come from France)

Hi JuanaJu,

Please post a link to the form so I can take a quick look.

Bob

Vous pouvez écrire en français si vous voulez

Super, en français, ce sera plus facile =)

Mon lien ci-dessous :

http://partitio.com/index.php?option=com_content&view=article&id=81

Hi JuanaJu,

Please set Relative URL to No in the form HTML (Render Form) action. See this FAQ.

Also your form is inside <p> tags which may stop it working in come versions of IE.

Bob

It did'nt fix the problem ! Find attached a screenshot of "HTML render Form" settings

Hi Juana.Ju,

The direct form link works OK

http://partitio.com/index.php?option=com_chronoforms5&chronoform=onbase

so I suspect that something in the way that the article URL is being handled is blocking the submission. There seems to be no reason to show this form in an article so I suggest that you use the full URL here.

Bob

It's work because I filled the "Action URL" with the homepage of my website. But, with this setting, I receive the email without the informations filled in the formor I don't receive the mail at all.

Configuration 1 :
- Relative URL > No or yes (that's the same)
Issue 1 : No redirection > slow loading > error page

Configuration 2 :
- Relative URL > No or yes (that's the same)
- Action URL > My homepage
Issue 2 : Redirection to homepage > ok / Don't receive the mail.

Hi JuanaJu,

Well, that's what the Action URL does - when the form is submitted it goes to that URL. So if you use the Home Page URL it goes there.

Why do you want the form in an article?

Bob