Simple Form submit returns blank form

I have created a simple form. It tests ok. When I embed in article form displays, but returns to empty field state upon submitting completed form.

I have read several related posts in forum and am interested to set Relative URLs to No in the form HTML (Render form) action - but I cannot see a pace to do this in a simple form. (I also cannot seem to find a way to identify and fix "issues" in simple mode).

PS - the form is not inside <p> tags (placed inside <div> tags)

I installed latest versions of component, plugin and module within past 24 hours.

Although I see no relationship to the problem of the form submission function, I notice that there are 2 instances of Email (1 contain a "0" and the other a "1") displayed in the green area under Setup.

Hello factfind,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How to post information from a Chronoform to ZoHo
What are the 'Easy Form' and 'Form' Wizards?
How can I add a mask to format a form input?
I get a blank page when my form submits?
P.S: I'm just an automated service😉

Hi factfind,

Do you have an SEF Component on your site? If so please set it to ignore ChronoForms URLs.

To change the Relative URL setting you need to switch the Setup Mode to Advanced on the General tab.

The Simple Wizard adds two Email actions by default, you can use either, both or none depending on your needs.

Bob

Hi Bob,

Thanks for the suggestions. I will take a look at each of these items and do some testing. Since my initial post, I took a new route to tackle the problem, but might still be coping with similar/related issues:

1) I used a copy of the demo template with basic form/captcha. Made a few modifications. Tested brilliantly.

2) Used the plugin method to place form into our contact page. Form displays fine, but had similar problems when submitting data (returns blank form fields - no emails delivered). PS - I like the feature which allows sending concurrent confirmation email to submitting party.

3) Tested through variations of using submit types File, Post and Get - In combination with Relative URL set to Yes and No - In combination with XHMTL URL set to Yes and No. Two of these configurations produced following results:

A - 1st time (Get, Relative URL Yes, XHMTL might have been Yes)
Page posted, but response message posted inside existing article section surrounded by existing article text (conflicting info as a result) and unable to refresh page with a new empty form - continued to reload page with the return message regardless of method used (refresh, menu selection - even closing and re-opening browser) . I removed the plugin text - saved article and started fresh. This was a successful posting with delivered emails.

B - 2nd series of tests resulted in form submission returning an error message on fresh page (no email delivered from form) with Submit Method - Get, Relative URL set to No, XHMTL URL set to No. Error message was ""Form name can NOT be empty!"". The URL on the return page was:

http://www.mydomain.com/component/chronoforms5/?name=Test&company=&email=factfind%40factfind.com&phone=&subject=&location=&objectives=&captcha=kSwNf&submit6=Submit+Inquiry

I will work with your recommendations now. They appear to be relevant to the current form I am working with.

Hi Bob,

I neglected to mention the name of the form is contact-us. I changed the name upon copying the demo.

I did look for any component relative to SEF. I only find the default Joomla System - SEF plugin is enabled, but I do not have a Site Domain entered (blank field). I do not find a method to ignore ChronoForms URLs here (BTW - not sure what those URLs are).

Update: I disabled the System - SEF plugin and tested again. Results were the same returning error message ""Form name can NOT be empty!"

Does the form work as expected when tested using the "test form" button ? please test one of the demo forms.

Regards,
Max

Hi Max,

Thank you for your interest. The form(s) tested well. Problems arose only when put into a live environment within an article. I have received some assistance from Bob and the issue has been resolved. I needed to set the form method to Post.

Great, "File" & "Post" should work fine, but "File" is needed if you plan to use files uploads!

Regards,
Max