ChronoEngine Forum's Topic Reply System

How to fix unfriendly HTML-only email notifications from forum topic replies.

Overview

The problem is that the forum's automated notification emails are sent only in HTML format, displaying a message about using an HTML-compatible viewer without providing a plain-text alternative or a direct link.
The solution is to update the framework code to include a better alternative, such as adding plain-text content or a link, which will be available in the next software update.

Answered
He HerKle 30 Nov, 2014
Hi out there,

when ticking here »Notify me when new posts are made to this topic«, I receive automated messages, which look very unfriendly to my humble opinion. They contain only one phrase:

»To view the message, please use an HTML compatible email viewer!«

In communication, I don't want to be told that I am an outdated fossile who is not able to keep up with modern technology. And to put it even simpler: I don't want to be told by anybody, what to do and what to leave. And I am long enough in business to know that sending a plain text e-mail message is no challenge at all.

I wouldn't even bother, if only the minimum offer would be added to that message: a simple link to the forum.

If all this is not possible, then you should please add a note to the checkbox that e-mails are only available in html.
Thanks for following me until here!

Kind regards,
Herbert
Max_admin Max_admin 15 Feb, 2015
Answer
Hi Herbert,

Thank you for the suggestion, I didn't notice this topic for sometime!

Actually this behavior is deep in the framework's code, I have now fixed this and the next update should have a better alternative.

Regards,
Max
Max, ChronoForms developer
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