SMTP with CF4 or CF5

Hi there,

I have a Joomla 2.5 site that has been using Chronoforms V4. Recently we moved the email accounts to a separate server and had to change the site to use SMTP to send mail. All of our forms started having this error:

Mailer Error: SMTP Error: The following recipients failed: (email address)

From searching this forum it sounding like Chronoforms V4 didn't support SMTP sending, so I installed Chronoforms V5 (a few hours before posting this question) and set up the same form there, adding the SMTP info from the "settings" button. But I still get the exact same error, so I'm not sure it's actually trying to use SMTP or not.

Can anyone help me sort this out?

Thanks!
-Meg

It seems to have been a problem with the "from" address on the emails not being a real account. Weird but all better now!

Hi Meg,

CFv4 supports SMTP - it uses Joomla's email code.

Do you see debugger output if you add a Debugger action to the form On Submit event? If so, please copy and paste it here.

Bob

Hi Bob,

Thanks for the info! Old forum posts can be misleading apparently...

I did try the Debugger but it only showed me the exact same error that I could already see without it. The forms are working fine now so I guess it was really just the something with the "from" address that didn't cause a problem until we switched to SMTP.

Thanks,
-Meg

Hi meg,

I hadn't seen you post about the 'From' address not being real when I replied. It probably doesn't have to e real but the domain part should match the site domain - and in some cases the address needs to match the SMTP login address.

BOB