hi.
one freelance installed chrono from on my server. It's user as a contact form. It works fine. But now i want to add news strings there, they appear on form. i added them from Code section of form, but when email send that information not come ( in email i don't see newly added strings) . i suppose email send information must be edited from somewhere.
can someone tell me from where i can edit that information ad add new strings so when email sent i see that informations?
one freelance installed chrono from on my server. It's user as a contact form. It works fine. But now i want to add news strings there, they appear on form. i added them from Code section of form, but when email send that information not come ( in email i don't see newly added strings) . i suppose email send information must be edited from somewhere.
can someone tell me from where i can edit that information ad add new strings so when email sent i see that informations?
It depends on your form setup/wizard mode, just look for the "Events" section or the "Setup" section, and check the "Email" box, you should find the "Email template", this is what you need to change!
Regards,
Max
Regards,
Max
thanks for answer mister.
I opened events section , but don't know how edit mailing template. can you please tell me what should i do?
I opened events section , but don't know how edit mailing template. can you please tell me what should i do?
Hi mastaliyev,
It looks as though you have clicked a link to create a new form. Click the 'Wizard Edit' link in the Forms Manager to edit an existing form. Please see this FAQ which may help.
Bob
It looks as though you have clicked a link to create a new form. Click the 'Wizard Edit' link in the Forms Manager to edit an existing form. Please see this FAQ which may help.
Bob
On this picture i try to edit the needed form. but can't figure out how.
How do you reach this page in the image ? you click the "new" button at the top ? if yes then this is wrong, you must click the "Wizard edit" link beside your form's name in the manager!
Regards,
Max
Regards,
Max
Forms Manager>Clicked on form name and form opened.
you are right, i found Wizard edit.
I added the text and text box,it appeared on form.
But when i enter information to it, it's not email me the contained information on that textbox.
I added the text and text box,it appeared on form.
But when i enter information to it, it's not email me the contained information on that textbox.
Now under "Events > Email" you should update your "Template" or click the "Generate email template" button
Regards,
Max
Regards,
Max
dear admin,
not yet. my previous question was the same with this one. i can't get entered information via email.
not yet. my previous question was the same with this one. i can't get entered information via email.
Yes, you must update the email template after you add any new field to the form in order to get its value!
Or you mean that you don't "receive an email" at all ?
Or you mean that you don't "receive an email" at all ?
from where exactly i can edit email template?
When you edit your form, go under the "Events" tab, what do you have ? do you have anything there with the label "Email" ?
If yes then the email template is under the settings, click the small "tools" icon on the top right side!
If yes then the email template is under the settings, click the small "tools" icon on the top right side!
Thank you so much! finally found and changed values there.
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