Form submission not working

Hello🙂

So recently forms on many of our Joomla sites stopped working for some reason. I'm not sure since when exactly but it looks like it started with Joomla 3.2.2.

The backend works fine but in the frontend, when you click submit, it just reloads with ?chronoform=kontakt&event=submit in the url but neither does it send the email nor displays the Thanks message. Turning Debug mode on doesn't help because even that is not showing up. I don't get any errors anywhere. Somehow it worked once during tests and then stopped again.
So far the problem happens on Joomla 3.2.2 and 3.2.3. I have tried one site with Joomla 3.2.1 on it and that works perfectly.

I'm also wondering why I can't find anything on Google about this issue because, as I said, it happens on many of our sites on different servers and all of them have different configurations (server and Chronoforms).

If you need any more information I will try to provide it.

Hello devatrox,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How to post information from a Chronoform to ZoHo
What are the 'Easy Form' and 'Form' Wizards?
How can I add a mask to format a form input?
Why does Joomla! Cache stop my form working?
How can I give a unique ID to each form submission?
P.S: I'm just an automated service😉

I did some more testing. When I use the frontend preview of a form everything works! So there seems to be a problem with the plugin. Usually I insert forms via {chronoform}kontakt{/chronoforms} and that was never a problem.

I use the CF Plugin 4.0.3.

Also inserting the form directly as a menu item works.

(Sorry for adding another comment. There is no post edit function.)

Hi devatrox,

Please try setting the Relative URL to No in the form General tab.

Bob

I tried this and it works. Thank you!🙂