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Frustrated with this Component

tophermichael 15 Feb, 2014
I have used your components before without ever having any issues, but after upgrading some of my sites and trying to use the latest component, I am having a lot of trouble getting something simple as the file upload feature to actually work. The debug feature seems to show (at least to me) that it is not attaching the file, despite me telling it to attach the file.

Array
(
    [0] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:WITHHELD
                    [2] => Subject:Photo Evidence Analysis and Review
                    [3] => From name:TEST
                    [4] => From email:email@email.com
                    [5] => Reply name:
                    [6] => Reply email:
                    [7] => Attachments:
                    [8] => Body:
<table>
<tr><td>Your Name</td><td>Test</td></tr>
<tr><td>Your Email</td><td>email@email.com</td></tr>
<tr><td>Please provide as much detail about the submitted photo as possible</td><td>This still does not work. Really?</td></tr>
<tr><td>Upload Image</td><td></td></tr>
<tr><td>Upload Image</td><td></td></tr>
<tr><td>Upload Image</td><td></td></tr>
<tr><td></td><td></td></tr>
<tr><td></td><td></td></tr>
</table>

Poster's IP address:(WITHHELD)
                )

        )

)



I followed the instructions posted in another topic about ensuring the file uploads are put into the attachments section. I have enabled uploads, disabled uploads, tried it with numerous variations, and I cannot seem to get an email with the photo attached. Its rather frustrating. What am I doing wrong and why can I not seem to get this working on this new version of Chronoforms when I have NEVER had a problem with it in the past?
GreyHead 15 Feb, 2014
Hi tophermichael,

I don't see any sign in the Debug output you included that (a) a file has been uploaded or (b) that there is an entry in the Email attachments box. But I'm not very familiar with CFv5 :-(

Bob
tophermichael 15 Feb, 2014
I have taken screenshots of my backend to show what I have my settings on, to hopefully help figure out what and how I can get this feature working.


This is the email setup page


This is the uploads area showing that it is enabled. I have tried this with directory to a specific folder (which it will create just fine, just wont upload the image to the folder), I have tried this with it completely blank. I feel like this is where the issue is, but I cannot seem to figure out where.


The multi image upload is what I am trying to get working. The field name and file name are the same, which is used in the first photo.

Any suggestions?
GreyHead 16 Feb, 2014
Answer
Hi tophermichael,

I'm pretty certain that you need to complete the File Config box on the uploads tab to tell ChronoForms what kind of file are permitted.

Bob
tophermichael 16 Feb, 2014
Thanks,
Instead of using the Easy Setup, I used the advanced option and manually set up all the options and in the correct order. When I tried using the file config box previously under easy setup, it didnt work. Doing it all manually, I was able to get it corrected and everything is working fine again.
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