CF5 cannot send confirm email to user

Hi

I am following the video here:
http://www.youtube.com/watch?v=BWVWM9KX9Iw

But I simply cannot make the second email word

My client is giving me one hell of a time, cause he cannot understand why the users do not get a confirmation of the form they just filled out. Truth be told, I dont get it either. Guessing it must be a bug?

I have two "emails" on my setup tab, but I simply cannot make the last one work, even though I follow the instructions in the video to the point.

Please help..

Regin

Hello regin,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How do I send an email to the user?
P.S: I'm just an automated service😉

Hmm.. dear automated service.. no, I already saw that video, and it does not help my problem...

Hi Regin,

I've just replied to another post of yours on the same topic. Please avoid double posting, and, when you do post, please show what you have done so that we can have some information to go on.

Bob

Ok, Ill reply on the other post then. Wasnt sure about which forum was best..

Hi Regin,

They all get read regardless of which forum you post in. It's just that if it's posted twice I have to read it twice and then go back and check that it is the same poster in both cases . . .

Bob

Bob