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Form entries disappear if wrong captcha

arvendal 23 Jan, 2014
Hi,

First of all: thanks for your new Cf v 5. I installed this version in a new Joomla 3.2 website and it was up and running even faster than previous versions of Chronoforms because of the form demos you included. A really good extension has become even better! And it has nice in-built solutions for dynamic emails ets.

But I encountered a problem: the form disappears, and thus all the entered values, when a visitor happens to enter the wrong captcha code. The form and all the values were kept in place in previous versions of Cforms, when such a common mistake happened. To have to re-enter the values may irritate the visitor.

What can I do to avoid this effect?

Best regards
GreyHead 24 Jan, 2014
Hi Arvendal,

I'm a bit surprised that isn't built in to CFv5 - it's a question for Max though. If he doesn't reply here please ask him using the Contact Us link above.

Bob
Max_admin 24 Jan, 2014
Hi,

Of course this feature exists, you can test it yourself on our "Contact us" page, if it doesn't work for you then there is some problem with your fields names, do you use a "custom code" form ?

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
arvendal 25 Jan, 2014
Hi,

I am sorry to say but this occurs for me even when I am using the built-in demo-basic-contact-captcha without any alterations except I changed the emails. All form code drops and what's left is the message: "You have entered a wrong verification code!"

Since I work on a developent website I have a password protected URL, which I will send to you if you accept to check it out.

Best regards
Max_admin 28 Jan, 2014
Hi Arvendal,

Of course, please send this to me.

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
arvendal 29 Jan, 2014
OK! I will send it via your Contact form

Best regards
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