ChronoFormsV5 Required Validation Not Functioning?

CardOneConcepts 22 Jan, 2014
Hello,

I tired very hard to find a solution before asking for help with my problem. I even downloaded the help PDF for validation errors not working because of JQuery Conflicts but I just can not seem to pinpoint the cause of my issue.

I just started using ChronoFormsV5 which has a bit of a new learning curve for me over CFv4 and I am sure the issue is most likely a JQuery conflict with something in my template perhaps? But perhaps it is a set up issue?

Could you find the time to troubleshoot why the required validation tooltips do not show up? I have fields set to required and when you click submit the cursor just goes to the text box but no tool tip popup to inform you that the field is required?

Here is a link to my development page.

http://airsource.accountsupport.com/contact.html

Thank you in advance for your time!
GreyHead 22 Jan, 2014
Hi CardOneConcepts,

I tried to look at your form but I get a 403 error on that URL. Please will you check it.

Bob
CardOneConcepts 22 Jan, 2014
Hmmm.... That is strange? I do not see why? I just went to the page again just fine?

Here is a screen shot showing the URL. Sorry I don't understand why you would have to play duck duck goose with this url?

Can you get to the base URL and click on the contact link in the footer perhaps that will work? Sorry for the hassle I am not sure why you would get a 403 error?

http://airsource.accountsupport.com
CardOneConcepts 22 Jan, 2014
Oh wait, I know why!!! Your in Germany or something right?

I think I have Admin Tools set up to block geographic areas!

Let me reconfigure that! Sorry About that.
CardOneConcepts 22 Jan, 2014
OK I cleared Geo Blocking, you should see it now!
CardOneConcepts 24 Jan, 2014
Hello,

have you had a chance to look into this for me? As I mentioned I disabled geo blocking which was the cause of the 403 error.

Any help or troubleshooting would be greatly appreciated!
GreyHead 24 Jan, 2014
Hi CardOneConcepts,

The tooltips are being created OK but the first one is hidden behind something else on the page, I can't see why that is happening, the z-index for the tool-tip is set high so that shouldn't be the problem.

Bob
CardOneConcepts 24 Jan, 2014
OK well I figured it out on my own! I admit it is kind of silly but just one of those things that you overlook.

So to check the validation I was simply going to the submit button and clicking submit to trigger the form validation and when I did that the cursor zapped into the first form field but showed no popup.

But then for kicks and giggles I filled in the first form field to test if the validation worked on the next form field. Which it did! This confused me for a while but then I realized that the popup validation for the very first field was not showing because there was no room at the top of the article page for it to show.

As soon as I added some space by adding a title to the top of the page the first form field validation showed up? So problem solved but this touches on another issue or question for me.

No matter what I tried doing I could not get the page title to show up for the ChronoForms5 menu item? I had to actually create a custom HTML module and add a page title and apply it to the menu item in a position above the body. Am I missing something? Why can't a ChronoForms menu item pull in the title like other menu items can?
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