(re)Captcha not loading

Hi there,
We've used ChronoForms for a while (from Joomla 1.6 up) now and have been very happy with it, but... now there seems to be a hickup... I'll tell you in detail:

We have built a new site with Joomla 3.1.1
We are using Chronoforms_V4_stable_J3.0.zip

When I checked in the other day I noticed that I couldn't get into the ChronoForms interface. I received messages like:

Warning: require_once(.../administrator/components/com_chronoforms/versions/j3.1/admin.chronoforms.php) [function.require-once]: failed to open stream: No such file or directory in .../administrator/components/com_chronoforms/admin.chronoforms.php on line 19

Fatal error: require_once() [function.require]: Failed opening required '.../administrator/components/com_chronoforms/versions/j3.1/admin.chronoforms.php' (include_path='.:') in .../administrator/components/com_chronoforms/admin.chronoforms.php on line 19 (edited out the exact path)

I then uninstalled ChronoForms and reinstalled it. It worked again and I built a new form. The form works perfectly, but when I include captcha the captcha(image) won't load, but when I try to send the message, I get the "you've entered the wrong code etc." from the captcha.

Next I tried the reCaptcha incl. the Google reCaptcha keys and it still wouldn't show. Viewing the source code, I see no traces of the (re)captcha. I uninstalled and reinstalled again, make a new form, but to now avail...

The address is: http://www.erv-amsterdam.nl/contactformulier
Because I wanted my visitors to be able to send in comments, I have disabled the (re)Captcha again.

Any clues?

Thanx,


Thom

Hi Thomsterdam,

There a mismatch between the some older copies of CF v4 for Joomla! 3 and Joomla! 3.1 To fix it you can make a copy of the folder /administrator/components/com_chronoforms/versions/j3.0/ and name the copy j3.1 then that problem goes away. Or you can just download the latest version of CF for Joomla! 3

You can try setting Relative URL to No in the form General tab (click the form name link in the Forms Manager to see it); and/or make sure that site caching is turned off. Either of these may help. Otherwise consider using a HoneyTrap instead of captcha.

Bob

Hi Bob,
I'm sorry, but the suggestions you made don't seem to have any effect.
1. I checked the folder you suggested and it was there. (both ../j3.0/ and ../j3.1/ were there).
2. I changed the Relative URL to No as you suggested.

To be absolutely clear: I am now using reCAPTCHA from Google and have entered both the private and the public key correctly.

I have now saved the form on the site (http://www.erv-amsterdam.nl/contactformulier) including the reCAPTCHA and if you try you will find that the reCAPTCHA still doesn't load, but I get the warning I haven't entered the code correctly when I want to send the form.

Any suggestions?

BTW: What is the HoneyTrap? Where do I find it and how do I incorporate it in the form?

Thanx,


Thom

Hi Thom,

The PHP Error message that you quoted was from a missing file in the 3.1 folder - good to hear that it has reappeared now.

Please see this FAQ for the HoneyTrap.

Bob

Hi Bob,
You didn't answer my question about why reCAPTCHA doesn't work. Does that mean there is no solution? Is Chronoforms broken when it comes to (re)CAPTCHA? Should I be looking for another form that incorporates (re)CAPTCHA properly?

Thanx

Thom

Hi Thom,

As far as I know ReCaptcha works OK with ChronoForms. Have you added {ReCaptcha} to your form HTML to display it? Please see this FAQ

Bob