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Validation Code not working with new forms

janetfazio 25 Jun, 2013
Hi,

I just created a new set of forms for a site (<!-- w --><a class="postlink" href="http://www.taylormadebusiness.com/solano">www.taylormadebusiness.com/solano</a><!-- w -->) They work from the front end view, but when you are actually on the site, you get an invalid verification code error. All of the old forms work fine. The only thing different with these is that they are embedded in articles using the plug in. Any help would be greatly appreciated.

Thanks,
Janet
GreyHead 25 Jun, 2013
Hi Janet,

The simplest fix is not to embed the forms in articles, if you have extra content you can add that to the form in a Custom Element element, or put it in a separate module on the page.

There are a few things that you can try:

a) Make sure that caching is off on the site.

b) remove the <p> tags round the form - they are 'illegal' HTML and will break it in some versions of IE.

c) Set the form Relative URL to 'NO' on the form General tab (click the form name link in the Forms Manager to see it).

Bob
janetfazio 25 Jun, 2013
unfortunately, none of these fixes worked, including removing from the article and using a direct link. Anything else I should try?
GreyHead 25 Jun, 2013
Hi Janet,

Hmmm, you said that they work OK in Front-end view?

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob
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