Forums

URGENT - Form seems to work - but doesn't ...

screengrafixx 29 May, 2008
Hello everybody,

I have set up a form on http://www.abilis.de/index.php?option=com_chronocontact&Itemid=169
which used to work without any problems for weeks.

Today we found a problem: the form seems to work smoothly, but it actually doesn't send emails, neither to the sender nor to the recipient. On submitting the form the "success" page is generated, which makes the sender believe everything's ok.

I am using Joomla 1.5 in Legacy Mode 1.0 and the latest Version of ChronoContact 2.5 RC3.1 (updated today). Enclosed please find a backup of my form ....

WHAT COULD BE THE PROBLEM?

Thanks for help!
JOACHIM [file name=Kurzbewerbung.zip size=2859]http://www.chronoengine.com/images/fbfiles/files/Kurzbewerbung.zip[/file]
GreyHead 29 May, 2008
Hi screengrafixx,

If it's stopped sending emails then the most likely problems are changes in your ISPs mail setup.

Does your site send other emails OK?

What shows up when you set DeBug on?

Bob
screengrafixx 29 May, 2008
"What shows up when you set DeBug on?"

» Where should these messages show up? I tried "DeBug on", but were just forwarded to the success page.
GreyHead 29 May, 2008
Hi screengrafixx,

If you have a RedirectURl you need to remove it temporarily to see the DeBug info.

Bob
screengrafixx 29 May, 2008
Hi Bob,
everything works! My customer recently made changes in the mail setup and just found the mistake. Thanks for your effort ...
Bye
JOACHIM
This topic is locked and no more replies can be posted.