Captcha Always Wrong in Safari Only

On a recent site I've built nine forms all using Chronoforms.

On just one of the forms, the captcha would always read as not being filled in correctly - but only when using Safari. The captcha works with all the other browsers we've tested with.

I ended up recreating the form from scratch. Initially just a single field with the captcha, then tested it in Safari. It worked.

So I continued to re-build the entire form. Once I was done and tested in Safari, the captcha keeps saying it's incorrect again.

I'm not sure what specific information I need to post here to help show what's happening. Any help would be greatly appreciated. 🙂

Hi Twisk,

Sorry, not something I've seen reported before. The Captcha check is server side so the browser shouldn't make a difference.

Please post a link to the form so I can take a quick look.

Bob

We've disabled the Captcha for now, let me find out from the client if it's a-okay to turn it back on quickly.

...he may have a specific time he'd prefer me to do this at. I'll get back to you as soon as I can, thanks! 🙂

EDIT: Alrighty, the client said it's a-okay to put it back online. Here is a direct URL to that form...

http://www.interprobe.net/shared/form-standard-skip-trace.html

We've filled out the form in other browsers and have used the captcha successfully, but when we try it in Safari it always reads that the captcha is wrong (just tried it again, same thing).

We're using the latest version of Chronoforms and the latest point release of Joomla 2.5

Hello, I'm hoping to be able to leave the captcha online for a couple days, but the client may ask me to turn it back off if he gets any more folks saying they can't submit it when using Safari again.

Hi Twisk,

Thank you. Everything looks Ok except that the submission fails in Safari (and in Chrome). I compared the Post data between an accepted submission in FireFox and a failed one in Chrome and see no difference. I also tried adding &tmpl=component to remove some of the template and other stuff on the page and is still fails.

The only suggestion I have to make is to try switching to ReCaptcha or Security Questions.

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look on my local server where I can dig around some more.

Bob

Thank you so much for your help on this! 🙂

I made a backup and attached it here (zipped it up first).

This will probably seem silly, but I'm not sure what 'ReCaptcha' is (or 'Security Questions'). Are either of those options in the form wizard (I don't see them there but I may not be looking for the right thing or in the right place).

Hi Twisk,

Please click the FAQs & Tutorials link above then choose CFv4 Anti-Spam in the Category list.

Bob

Thanks for the reply. I've been looking through a few different options, they all appear to require the 'events' tab which I cannot see while editing any of the forms.

In a previous version of Chronoforms, there was a link towards the top that read something along the lines of 'Edit with Easy Form Wizard', and then if you clicked on it and switched over it would then read 'Edit with Advanced Form Wizard'.

That option doesn't appear to be there anymore. So it appears all my forms are in 'Easy Editing' mode, but I can't get to the advanced mode to see the 'events' tab.

Hi Twisk,

Please see this FAQ

Bob