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Hi,

I've tried chronocontact on localhost. It works great. Then i tried to install it on hosting.
Installation succeed finally, however, there is an "ERROR" text on forms manager, the format is messed up, and 'new' 'delete' button does not work.

Any idea??

I have spent hours to get it installed on hosting due to "Error building Admin Menus"

Please give me some solution

Thanks

Hi Loling,

No real ideas :-(

What are the Joomla! and PHP versions on the site you are having problems with?

Bob

Version on my hosting:
PHP Built On: Linux server20.masterweb.com 2.6.32-5-686-bigmem #1 SMP Sun May 6 04:39:05 UTC 2012 i686
Database Version: 5.1.66-0+squeeze1
Database Collation: utf8_general_ci
PHP Version: 5.3.3-7+squeeze14
Web Server: Apache
WebServer to PHP Interface: cgi-fcgi
Joomla! Version: Joomla! 1.6.0 Stable [ Onward ] 10-Jan-2011 23:00 GMT
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2

I attached picture what it looks like


Version on my local that works flawlessly:
Database Version: 5.5.16
Database Collation: utf8_general_ci
PHP Version: 5.3.8
Web Server: Apache/2.2.21 (Win32) mod_ssl/2.2.21 OpenSSL/1.0.0e PHP/5.3.8 mod_perl/2.0.4 Perl/v5.10.1
WebServer to PHP Interface: apache2handler


One thing that i notices different is the owner of the directory and files in hosting, all chrono installed files and directory owner is 'cgi-owner'. in other hand others owner is 'owner'.. I couldnt add folder, edit permission on ftp..

Perhaps i could bypass it via manual install?? if it could, please provide how

Hi Loling,

I wonder if this is the problem or related to it:

ChronoContact minimum server requirements are:
PHP 5.3
PDO & PDO MySQL PHP extensions enabled

I'll ask Max to come and take a look.

Bob

I have managed to install chronocontact with same owner and i can edit permission and file freely..
But the 'ERROR' still there =( =( =(
please help

Hello,

There are few things which you can check:
#1- please make sure that your php has PDO extension enabled with MySQL support.

#2- if the above is ok then please set the Joomla error reporting under the "Global configuration" to Maximum, see if this will display any errors ?

#3- Check the server's php errors log, it may display some useful info about the problem.

Please let me know if you managed to get any info.

Regards,
Max

Hello,, sorry for super late reply. I managed to copy chrono form from local database to live database, on database level.. it is working on getting the form out only.. But it is still much better if i can directly create/modify new form directly from live web..

to answer the checklist above:
#1 it is enabled and supported from php.ini and shows in joomla-system info
#2 it does display errors but not related to chorono.. all error about jumi.. both in backend and front end
#3 attached some php log

Hi,

If the errors are related to Jumi then maybe you should try to disable the Jumi extension while testing ?

The errors look strange too, do you have a directory under the main domain name ?

www.kliknshop.com/kliknshop.com

Regards,
Max

in my localhost also uses jumi, but chrono works great.. my localhost is exact replica of live website..

That error is my mistake putting wrong a href, but it is fixed now..