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Can't restore the form

smetal 25 May, 2008
I needed to upgrade my client's site and I created a back up of the current forms. I then uninstalled chronoforms and installed the latest version. I clicked on restore form, selected the backup form, but when I went to upload it nothing showed up. It is critical that I get these forms up and working as soon as possible. Thank you in advance.
smetal 25 May, 2008
I tried restoring the forms on my personal site and I have no issues. So, I'm thinking that it's more of a permissions issue. Something to do with the server or something. What folder does the restore forms try to access?
GreyHead 26 May, 2008
Hi smetal,

It tries to upload the backup file to 'root'/cache

You can check if this is writable from Help | System Info | Directory Permissions (provided you have Super Admin access).

You can get the files back manually by opening them in a text editor and using copy & paste into a new form; or by backing up and restoring the corresponding records from jos_chrono_contact.

Bob
smetal 27 May, 2008
Bob,

Thanks for the prompt response. All I needed to do was chmod that folder and it worked. Thanks again for all of your help.
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