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I can't for the life of me figure out why the captcha at the bottom of this page ( http://www.smilinggardener.com/academy ) keeps throwing an error even when I enter it correctly, while the captcha at the bottom of this page ( http://www.smilinggardener.com/about ) works perfectly.

As far as I know, these forms are identical other than the email address they get sent to.

I'm wondering if captcha has to be done through the advanced wizard rather than custom coding it (even if I pull the code from an existing form with captcha that is working). The onsubmit events on identical, too, though, so it should all be exactly the same.

Any thoughts?

Thanks very much,
Phil

Hi Phil,

I'm travelling this week so can't see the source of your pages.

The obvious difference is the pop up form, does that have any input names that clash???

Bob

Not the popup form, but you did help me figure out that the captcha is conflicting with the RokGallery extension (Rockettheme), causing the captcha to fail and the form to not submit.

I've asked for advice in the Rockettheme forum as to how something like this would be remedied, but if you have any thoughts, that would be awesome, too.

Thanks very much,
Phil

I've just bumped this in the Rockettheme forum, and thought I would here too now that I've purchased a subscription for Chronoforms.

Do you have any fixes up your sleeve for when your extension conflicts with other extensions?

Thanks,
Phil

Hi Phil,

There aren't any universal rules unfortunately. It's usually a question of nitty-gritty debugging. There are problems with RocketTheme input formatting and with the RokZipper extension but that's all that comes up regularly.

I also don't see why the RokGallery would cause a problem with the Captcha as the Captcha is mostly handled server-side.

You might try using the Security Question actions in place of the Captcha actions to get round this.

Bob

Thanks, that's good enough for now. I had figured the security question used javascript, too, which is why I hadn't tried it.

Thanks for your prompt help!

Phil