Mail function now stopped working

We had some problems on our site yesterday, during which we upgraded to the latest version of Joomla 2.5.7., and had to disable the option of SEF URLs.

In doing so, this appears to have affected the functionality of all our Chronoforms.

Whenever anyone tries to submit a form, we get the message: Could not instantiate mail function, and we do not receive the form. Below are a couple of examples.

http://www.knowitall.ch/index.php?option=com_chronoforms&chronoform=buypassport

http://www.knowitall.ch/index.php?option=com_chronoforms&view=form&Itemid=378

DO you know what is happening here?

Hi jennyjeffreys,

The most likely cause is that you have lost the mail server settings in the site Global Configuration.

Please see this FAQ for some more suggestions to check though most of these are less likely to be the problem here.

Bob

Thank you - as ever you are really quick to reply and pointed me in the right direction.

Following the Joomla upgrade, I had to change the mail server settings from PHP to SMTP and now all the forms work fine.

Thanks again for your help!

Hi jennyjeffreys,

Good to hear that you got it working. If you haven't already done so I suggest that you set up a DB Save to store the form data in a database table as backup in case of future email glitches.

Bob