Emails not received

Hi,

During testing and before we went live our form was working well with emails being received OK. After going live emails have stopped being received. I've tried switching the mail method in Joomla config (tried all options) but none seem to work.

And I can't seem to get debug mode to work. When I set debug mode to yes there is no output of any sort.

Can you please help ?

Many thanks in advance

Chronoforms 4.0 RC3.4.1 Joomla! 2.5.4

Hi qmeister,

My best guess is that the From Email address doesn't match the live site domain and the emails are being flagged as spam.

Please see the FAQs for some other possibilities.

Bob

From email address is same as live site domain.

Any idea about the debug ?

Will take another look at the FAQ's

Hi qmeister,

Please see this FAQ for info on debugging.

Bob

Have managed to resolve though I don't understand exactly the reasoning behind it.

URL Redirect was set in the main forms manager screen initially. I deleted from here and added back using the wizard. Suddenly everything worked again.

Should this have made such a difference ?

Hi qmeister,

In CFv4 there is no URL ReDirect in the Form General tab - there is a Submit URL box. If you add a URL there then the form is submitted to that URL and ChronoForms never sees it and so can't send Emails (or save to the database).

Bob