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Hi,

My Joomla version is 1.5.25
PHP version: 5.2.14
Chronoform version: 3.1 RC5.5
Site: http://www.camphanover.org

Been enjoying using Chronoforms for years now, so much so that I got the book not so long ago also 😀

One of the forms I have on the site is for camper registration (http://www.camphanover.org/cms/index.php?option=com_chronocontact&chronoformname=camperapplication) which, once completed, forwards to another form (http://www.camphanover.org/cms/index.php?option=com_chronocontact&chronoformname=feecalc) which has a bit of javascript for them to pay via Paypal.

All works perfectly..... 80% of the time. The other 20% people are submitting the first form and just getting a blank page with the following error: "There is no form with this name or may be the form is unpublished, Please check the form and the url and the form management".

The problem is that I cannot replicate the issue. I have submitted the form numerous times and for me it seems to work fine. I am using either Firefox or Chrome.

I have checked on the forums and it seems that others have had this issue but cleared it by removing hyphens "-" in the form name. As you can see, my forms do not contain hyphens.

Can you please suggest how we might clear this issue?

Thanks in advance.

Richard

Hi richardbeatson,

I tried it in FireFox, IE9 and IE9 in IE7 browser mode without any problems. I don't see anything obvious that would cause this problem :-(

Bob

Bob,

Thanks for taking the time to look at this for me and confirm that there are no errors. I can only conclude that people are using old browsers or it is an issue with the hosting.

Thanks again,

Richard

Hello Ignatius,

How do the work but you get a "no form with this name" error ?🙂 could you please post a screenshot ?

Do you have the form listed in the forms manager ? if yes then what happens when you click the "frontend view" link ?

Regards,
Max

Hi

Thanks for the reply.
Sorry for taking so long to get back to you. We had a hectic Monday.

1. Attached is the screenshot for the (http://www.southerncircle.com/cs/cape-town-city-tour.html) Page. obviously the message is on to TOP of the page and the Form at the bottom, I have joined to 2 screenshots together.
2. I could not find the "frontend view" button, but I have taken the link from the "Form Manager" for the same form as above (Cape Townn City Tour)
(http://www.southerncircle.com/index.php?option=com_chronocontact&chronoformname=scccdaytour)
3. This message is appearing throughout my whole website, even if the page has a form or not a form.
4. I vaguely recall that, during the time I struggled to get the forms to work, I came across a post to modify some code, to get to show why the forms are not working.
5. I could not find that forum post again, but has re-installed Chronoforms to correct these code changes.
6. I am not sure if these two items are related, or if I even got to change the code.
7. I hope this information is of help.
8. I did post the link to the website above, as usually that is the easiest way for you guys to try and get to the root of the problem.
http://www.southerncircle.com

Thanks again for the help!!

Best Regards
Ignatius

[attachment=0]southern-circle.jpg[/attachment]

Hi Ignatius,

I see that you are using ChronoForms v3 so there isn't a FrontEnd View link - the nearest equivalent is the 'Link' link.

Do you have the ChronoForms module enabled without any form name being set? That might cause this.

Bob

Hi GreyHead

Thats 100%!!!!

Such a silly mistake has HAUNTED me for almost 2 weeks.

Thanks for your help and support and the GREAT work you guys are doing.

Bert Regards
Ignatius