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Hi, I just moved a site to their live host and something strange is occurring.
chronoforms seems to be working fine EXCEPT on the backend when i click on a form name. all i get is a tooltip. if i click to view the table data its there. if i go to the form on the front end it works fine.

here's what i did to migrate.
1. installed a fresh version of joomla (1.5.2).
2. synced the databases.
3. uploaded via ftp all the components and plugins and modified files.


i put all the pieces of chronocontact where they needed to go.. maybe i missed something??

anyway, if i reinstall it will it delete all my forms etc? does anyone know which part might be causing that particular page to go blooey?

thanks!
Liz

ps a little more info. i just looked at the source and the page is there just not displaying. in fact i can see it for a second before it disappears. i think it may be a styles issue. HElP<br><br>Post edited by: Minnie Mouse, at: 2008/04/02 23:52

more info...
here is the error the page is getting:

this.toggler has no properties
[Break on this error] this.page = $('page-'+ this.toggler.id);

Hi Liz,

That error message is from deep inside MooTools. I've never seen it here before :-(

My guess is that it's linked to the Joomla admin tabs somehow. Are you using Max's latest fix version that he posted here a little while ago?

Try turning GZip compression off for your site and see if that fixes the problem for the moment.

Bob

i did those edits by hand so i didnt download the newest version. i can try that, but i dont want to lose all my forms. what happens to them if i uninstall?

L

also, what's weird is that i never got that message on my old staging site, which was live, but using an older version of joomla (v1.5.0) hmmm

how do i go about reinstalling so i dont lose my data?
thanks, Liz

Hi Liz,

I assume you have all forms and all data saved at the old site, is this fine or you lost them ? In case you lost them then backup jos_chrono_contact table from the new site database and all jos_chronoforms tables too!

Now, go to the new site with J1.5.2, uninstall Chronoforms there, assure all files have been removed with this uninstallation, then reinstall it, then overwrite both com_chronocontact directories with your files, but I dont think you even need to overwrite, did you hack any files ? if your test site files was old then this will make a problem!

so i reinstalled and now it works on the backend but the frontend is screwed up. i had hacked chronocontact.html.php to output a div instead of table but when i overwrite that file no change occurs on the code my form is output in and all my styles are written for that change. HELP! which file is controlling the output if not that one. why wont it apply my changes??

thanks, Liz

equally weird, when i delete that file entirely i should get an error message but i dont. everything still works. i have dumped my cache. using firefox. i have checked and rechecked the server. am i missing something??
this was the file i changed on the old site with the old version.

Hi LIz,

The php files don't cache (at least not normally) so any changes should be immediate. If the form is still running then it's finding a copy of chnroncontact.html.php somewhere!!

Bob

i figured it out! i was running the forms through the plugin and the plugin was formatting, not the component. Interesting, i learned something new...

i thought plugins ran the components through them...

anyway all is fixed and running!
thanks for the help!

Liz