How can I fix this please?
When I drag an element to move it to a different location, it seems that if I don't release it at a certain point it gets intertwined with the other elements and messes up the form. I had to redo this form twice - so I'm wondering if this can be fixed or do I have to redo the form again.
Also, the icons on the right have all disappeared from some of the elements.
Please look at the attached image.
Thanks in advance!!
Hi LikeStuff,
It looks as though the problem starts with the Header element. Presumably you can't see what code is in that directly? Is it easy for you to see it in the database record? It's in the #__chronoforms_actions table if you can.
There have been some problems reported with code in the Header element though I don't know the cause. You can try deleting that and using a Custom element instead.
Bob
Hi Greyhead,
Thanks for replying. The issue is not related just to the header element, it's any element that I try to move and if I release it too early or too late (not sure which one) it gets interwined with the other element(s)... and then I can't seem to move it or do anything with it after that.
If you look just below the box that the Header element is in you will notice that there is another group of boxes below it, none of them have the 3 icons (delete, edit and move icons) - and in addition all the elements should be in the one box (grey area).
It's kinda hard for me to explain what's happening as I may not be using the correct terms etc... but I hope this clarifies it a bit more.
If you want I can give you the login just so you can see what I'm trying to explain... you don't have to do anything just look so that if it's something that can be fixed in future releases you will know exactly what I'm referring to.
I've also attached a new image with some notes...
Thanks again!!
Hi LikeStuff ,
I saw the icons were missing - that starts with the Header element which suggests the problem may be there.
By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.
Bob
Hi Greyhead,
Just wondering if you got my PM. I forgot to let you know. Thanks!!
Hi LikeStuff,
Sorry, just busy today. I took a look and can't see any obvious error messages so I've taken a back-up copy that I can look at on my test site.
I still suspect that the problem is with the Header element.
Bob
PS Your site is very slow - from here a page load in the Forms Manager takea about a minute.
PPS Some of the elements I looked at have spaces in the input names - these are not permitted and will break the form.
Hi LikeStuff,
I think that the problem is that you have <span class="note"> in the Header box and the double quotes are breaking the code.
I tried to fix it by editing the database but haven’t been successful :-(
Bob
I truly appreciate you taking a look. I will stay away from the double quotes as it's messed me up a few times already. 😀 😀
Thanks again!!