Forums

Not receiving emails anymore

seyni 29 Jan, 2012
Dear all
My problem is that i don't receive email anymore from my form. it worked for some times.
Using Joomla! 1.7.3 Stable with chronoforms 4.0 RC2.0 .
I can't see 'Send Emails' for setting it to 'Yes' (as i saw after some serachs on the web)

Thanks for your help
Regards

http://www.intermedactions.com/index.php/soumettre-un-cv

DEBUG RESULT BELOW
Data Array:

Array
(
[name] => gol
[first_name] => dni
[mail] =>
[email]balla15@hotmail.com[/email]
[cv_upload] => mydoc.doc
[input_submit_4] => Submit
[671c2c1de13baebbd969cd2199290cdb] => 1
[view] => article
[option] => com_content
[chronoform] => mydoc.doc
[event] => submit
[Itemid] => 118
[id] => 14
[_PLUGINS_] => Array
(
[upload_files] => Array
(
[cv_upload] => Array
(
[name] => mydoc.doc
[path] => website_path/www/components/com_chronoforms/uploads/upload_cv_third/mydoc.doc
[size] => 26112
[link] => http://www.intermedactions.com/components/com_chronoforms/uploads/upload_cv_third/mydoc.doc
)

)

)

[chronoform_data] => Array
(
[cf_uid] => 24f7585858cfe64b731a5487ffff36bd
[cf_created] => 2012-01-29 00:35:57
[cf_ipaddress] => ipadress
[cf_user_id] => 0
[name] => gol
[first_name] => dni
[mail] =>
[email]balla15@hotmail.com[/email]
[cv_upload] => mydoc.doc
[input_submit_4] => Submit
[671c2c1de13baebbd969cd2199290cdb] => 1
[view] => article
[option] => com_content
[chronoform] => upload_cv_third
[event] => submit
[Itemid] => 118
[id] => 14
[_PLUGINS_] => Array
(
[upload_files] => Array
(
[cv_upload] => Array
(
[name] => 20120129003557_teest.doc
[path] => website_path/www/components/com_chronoforms/uploads/upload_cv_third/mydoc.doc
[size] => 26112
[link] => http://www.intermedactions.com/components/com_chronoforms/uploads/upload_cv_third/mydoc.doc
)

)

)

[cf_id] => 48
)

[chronoform_data_cf_id] => 48
)

gol dni Votre CV est désormais sotcké dans notre base de données. Nous vous remercions de l'intérêt que vous portez pour Intermed'Actions.

Nous vous contacterons dès qu'une opportunité se présentera.
Debug Data

Upload routine started for file upload by : cv_upload
/websitepath/www/components/com_chronoforms/uploads/upload_cv_third/mydoc.doc has been uploaded OK.
An email has been SENT successfully from (Intermed'Actions) [email]contact@intermedactions.com[/email] to [email]contact@intermedactions.com[/email]
Email template:

Ceci est un mail généré suite à l'envoi d'un CV par un internaute sur le site web d'intermedactions et dont les références sont les suivantes: Prénom : dni Nom: gol E-mail: [email]balla15@hotmail.com[/email] Submitted by ipadress

Powered By ChronoForms - ChronoEngine.com
GreyHead 29 Jan, 2012
Hi seyni,

This line tella us that ChronoForms passed an email to the Joomla! mailer and got an OK message back

An email has been SENT successfully from (Intermed'Actions) [email]contact@intermedactions.com[/email] to [email]contact@intermedactions.com[/email]



Most likely the email is meing marked as spam and dropped.

The first thing to change is to make sure that the From Email address is different from the To Email address.

Bob
seyni 29 Jan, 2012
ok i created a new from email
and i have this debug result
An email has been SENT successfully from (Intermed'Actions) [email]admin@intermedactions.com[/email] to [email]contact@intermedactions.com[/email]

But my problem is still here
seyni 29 Jan, 2012
Yes this is the live site.
And it did work before
But i don't know why i stopped receiving mails
Not at apam folders (first thing i checked)

If chronoforms sent correctly the mail.
SO maybe it's joomla mailer the problem
So what should be the set up pf joomala mailer
and where do we make the set up in joomla
In configuration i have
Serveur mail:PHPMAIL
for email site : [email]admin@intermedactions.com[/email]
GreyHead 30 Jan, 2012
Hi seyni ,

Those setting look normal - but I don't know what the correct settigns are for your site. Do you receive other emails OK, from Registration or 'Email a Friend' links?

Bob
Max_admin 31 Jan, 2012
Try to set the receiving address to something@gmail or @yahoo, this works better.

You may also try to change the "mailing method" in the "Global configuration", to SMTP, that may get it working.

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
seyni 02 Feb, 2012
Dear all
I don't know what happened but now it works fine.
I just delete mails that i put in Blind copy fields (gmail and yahoo)and it didn't work right when i took them out.It worked one day later
I really don't know waht was the problem
Anyway as it works now i just thanks to you all for helping
seyni 27 Feb, 2012
Dear all
Once again emails are no longer sent and i don't know why.
PS : My joomla is upgraded to 1.7.5

Thanks for your support
GreyHead 27 Feb, 2012
Hi seyni,

The current Joomla! release is 2.5.1 and ChronoForms is V4 RC3.11

I have no idea whay your emails aren't being sent. Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here. Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.

Bob
This topic is locked and no more replies can be posted.