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Recaptcha wasn't entered correctly.

dbrody 27 Jan, 2012
The following error happens with our forms regardless if the correct recaptcha was inputted.
The reCAPTCHA wasn't entered correctly. Go back and try it again
( reCAPTCHA said: )

The form is at http://www.xnutrients.com/index.php?option=com_chronocontact&chronoformname=basicDemo. The plugin has been enabled, and the following settings have been set -
ReCaptcha server - http://www.google.com/recaptcha/api
ReCaptcha secure server - https://www.google.com/recaptcha/api
ReCaptcha verify server - http://www.google.com
Using the standard public and private keys that come with chronoforms

Version is 3.1 RC5.5
GreyHead 28 Jan, 2012
Hi dbrody,

Everything looks Ok to me - the ReCaptcha code is being loaded correctly in the page as far as I can see. The only odd thing is that there is no ReCatcha (said) entry in the error message which makes me think that something is failing in the process of checking the challenge with Google.

Are the ReCaptcha API Keys correct? Just a thought??

Bob
GreyHead 29 Jan, 2012
Hi dbrody,

I don't know. I think that you have to dig into the plug-in code and debug :-( or switch to Captcha.

There seems to be some reason why the challenge isn't being sent to Google correclty. We've seen cases where other extensions set the parmeters or the recaptcha classes. You can't see any evidence of this from the front-end.

It's possible that temporarily setting Error Reporting to Maximum might give a clue?

Bob
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