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Form stopped working...

clinden 12 Dec, 2011
Hi

I am using chronoforms and the curl plugin to send data to zoho crm system, The form stopped working a few days back and the debug information is minimal and difficult to catch since the page reloads to the thank you page.

I managed to take a quick screen of the debug information.
[attachment=0]debug.png[/attachment]

I guess the only changes recently if the update of joomla 1.5.25

Please any help would be great,

joomla 1.5.25
Chronoforms 3.2
//C
GreyHead 12 Dec, 2011
Hi clinden,

If you turn on Debug on the Form as well then that yould stop the immediate redirection to the thank you page.

From the image the query string and url look OK. Though of cource I can't check any of the values.

I'd probably copy and paste that into a browser tab and see what response I get from Zoho.

Bob
clinden 12 Dec, 2011
Hi

Missed the debug on the form. This is the correct debug output, I am not seeing why this would not work...

cf_CURL debug info
$curl_values: xnQsjsdp=KhEtzf52vtw%24&xmIwtLD=IkhjtcIkhjtcugaz2mEZjqv3Dp0G-%2AB6-MHnNR&actionType=Q29udGFjdHM%3D&CONTACTCF28=&CONTACTCF91=2011%2F12%2F12&returnURL=http%3A%2F%2Fwww.xxx.com&CONTACTCF130=2012-06-21&CONTACTCF19=&CONTACTCF30=&CONTACTCF128=&CONTACTCF129=&CONTACTCF5=&CONTACTCF9=Hokkaido+Hike&CONTACTCF122=&CONTACTCF13=&CONTACTCF15=&CONTACTCF110=&CONTACTCF104=&Salutation=Mr.&Last+Name=Carl&First+Name=Linden&CONTACTCF24=&CONTACTCF6=Swedish&Date+of+Birth=1973%2F10%2F19&Mailing+Street=qjsijsiq&Mailing+City=Stockholm&Mailing+State=&Mailing+Country=Sweden&Mailing+Zip=12121&CONTACTCF11=19321831891&Email=clinden%40mail.com&CONTACTCF12=&CONTACTCF40=&CONTACTCF1=&CONTACTCF49=&CONTACTCF14=&CONTACTCF26=&CONTACTCF16=&CONTACTCF82=&CONTACTCF3=&CONTACTCF17=&CONTACTCF2=&CONTACTCF46=&CONTACTCF47=&CONTACTCF21=&CONTACTCF22=&CONTACTCF42=&CONTACTCF41=&CONTACTCF25=&CONTACTCF44=&CONTACTCF31=
$params->target_url: https://crm.zoho.com/crm/WebToContactForm
$ch: Resource id #161
CURL response:


Form passed first SPAM check OK
Form passed the submissions limit (if enabled) OK
Form passed the Image verification (if enabled) OK
Form passed the server side validation (if enabled) OK
$_POST Array: Array ( [xnQsjsdp] => KhEtzf52vtw$ [xmIwtLD] =>
IkhjtcIkhjtcugaz2mEZjqv3Dp0G-*B6-MHnNR [actionType] => Q29udGFjdHM=
[input_string] => [date] => 2011/12/12 [returnURL] =>
http://www.xxx.com [tour_dates_save1] => [tour_dates_save2] =>
[tour_dates_save3] => [internal_tour_code1] => [internal_tour_code2]
=> [internal_tour_code3] => [tour1] => Hokkaido+Hike [tour_dates1] =>
132 [custom_date_1] => [custom_date_2] => [tour2] => [tour3] =>
[title] => Mr. [last_name] => Carl [first_name] => Linden [nickname]
=> [Nationality] => Swedish [Date_of_birth] => 1973/10/19 [Address] =>
qjsijsiq [City_Town] => Stockholm [State] => [Country] => Sweden
[Postcode_Zip] => 12121 [Mobile_Cell] => 19321831891 [email] =>
c.@mail.com [medical] => [Dietary] => [title_2] => [lastname_2]
=> [firstname_2] => [nickname_2] => [Nationality_2] => [Birth_2] =>
[Address_2] => [City_2] => [State_2] => [Country_2] => [Postcode_2] =>
[Mobile_2] => [Email_2] => [medical_2] => [Dietary_2] =>
[Special_requests] => [which_tour] => [newspaper] => [event] =>
[Advertisement] => [other] => [button_9] => Submit
[75be98cdb4f01e6c86e002a24cde374f] => 1 [1cf1] =>
fc07e7db4fd5dc819dfca0ace25a2ab5 [chronoformname] => bookdev )
$_FILES Array: Array ( )
CURL transaction executed
Form passed the plugins step (if enabled) OK
An email has been SENT successfully from
Debug End
Redirect link set, click to test:
http://www.xxx.com/new-booking-form-submitted
GreyHead 12 Dec, 2011
Hi clinden,

That all looks more or less as I would expect - bar the empty response. If this was working until recently and nothing has changed in ChronoForms then I'd guess that something must have changed at the Zoho end.

Bob
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