image upload doesnt always work

Hi Greyhead,

I have a form that collects information about potential employees.
As part of the form it has the image upload field.

It intermittently does not work for users, they say they attach a file but we dont receive it. I have tested and re-tested and it works every time for me.
I am completely at a loss as to why it fails to send an image, but it happens too often for me to dismiss.

http://www.bigboysclub.com.au/component/option,com_chronocontact/chronoformname,employment

Any ideas?
If you need more info from me please ask and I will provide.

Cheers,

anthony

Hi anthony,

As you've seen form upload is usually pretty reliable. What settings do you have on the uploads tab/action.

Bob

[attachment=0]settings.png[/attachment]Hi Bob,

Thanks for the reply.

I have attached an image of my settings.
I hope this is what you need.

Hi aforantman,

That all looks OK to me. I'm afraid that I haven't got any thing helpful to suggest. Maybe add some kind of logging, or a feedback loop to check if a file has been uplaoded and prompt for it again if not?

Bob

Hi Bob,

Thanks for looking into that for me.
yeah its a bit of a mystery. I am thinking it could be on the browser side for clients (i.e out of date browsers maybe doing funky things?) but its a hard one to diagnose.

I am not sure how to set up the loggin and feedback but will look into how to get this happening.

Also I forgot to add that I have it all going to a table, and the image will not get picked up by the table when the error occurs.

cheers,

ant S.