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Emails not coming in proper format

vishalavalani 16 Aug, 2011
I tried using chronoforms in sidebar(right) using chronoforms module but when I submit the sidebar form the emails are getting generated without @ and . symbol.

For instance: email: vishalavalanigmailcom
Link: [[test URL removed]]

Request you to provide a fix or provide workaround if there.

Thanks,
Vishal
GreyHead 16 Aug, 2011
Hi Vishal,

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

PS I'll move this thread over to the ChronoForms forums.
vishalavalani 17 Aug, 2011
Request you to rename .txt to .cf4bak. It wasn't allowing to upload the file so I have changed the extension.

The wierd part is that it works properly when we use it in article. Link: [[test URL removed]]

But, there is an issue in email format when we use it in sidebar.

Regards,
Vishal
vishalavalani 18 Aug, 2011
Any updates on this?? I am really struggling because of this bug...

Request you to help me on this..
GreyHead 20 Aug, 2011
Hi vishalavalani ,

I'm sorry, I can't replicate the error. I've installed the form in a module and checked that email addresses are submitted correctly. I passed a test through to an email and, as you can see, that is OK.


Bob
vishalavalani 24 Aug, 2011
Hello,

I am getting this error only when I used chronoform as a module in sidebar. Normally, it is working fine for me too.

Can you please put form in sidebar and then check? I did create a test form with just email as one field but it is also not working properly. [giving the same issue]

Request you to help me on this.

Regards,
Vishal
GreyHead 24 Aug, 2011
Hi Vishal,

I put the form into the ChronoForms module already. The location was in a sidebar but that shouldn't make any difference, it will behave the same way in any location on the page.

Bob
chulerico 25 Jul, 2012
Hello,
exactly the same problem!!

THE FORM WORKS PERFECT but only in content area.

It never works in a module position, regardless you are using the module or the plugin in a custom html. It sends all the information without format. (the email without the @, the date without the //, etc.)

The bug is related to the module position, when you try to publish it out of the regular content area.

May be the template and not chronoforms???

thank you!!
GreyHead 26 Jul, 2012
Hi chulerico,

Are you using the ChronoForms module to display the form? We've seen this once or twice before but I'm not sure that we have a good answer :-(

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.

Bob
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