Forums

Reply-to problem

Meranaldar 26 Jul, 2011
I've tried searching the forum but I haven't been able to find this particular problem, sorry if I've missed it.

I've set up a form which mostly works fine, except it is always giving me a reply to address webmaster@domainname, even if no reply to is set on the form (either static or dynamic).

I have 'Dynamic From email' set, and that works correctly, I get the correct from address, but hitting reply just replies to the webmaster email address.
If I set 'Dynamic Reply to email', that shows up too, but I then have 2 reply to addresses in the email, the dynamic reply to, and the webmaster address. The same happens if I set a static from and dynamic reply to.

I can't work out how to remove the webmaster address, I can't see anywhere that could have been set up.

Any help would be appreciated.
GreyHead 27 Jul, 2011
Hi Meranaldar ,

If it isn't in the ChronoForms static or dynamic boxes (and you haven't added it using custom code in ChronoForms) then it is being added after the email leaves ChronoForms. Check your Joomla! settings - though I don't think that you can change it there - and then your mail server settings. It may be something that your web host adds??

Bob

Bob
Meranaldar 28 Jul, 2011
Thanks for the reply.

The extra reply to address seems to be coming from Joomla Global Configuration, I tried removing the address under Mail Settings, but then submitting the form gives an error 'Language string failed to load: invalid_address:', so I guess it doesn't like having that blank (the email still comes through however).
GreyHead 29 Jul, 2011
Hi Meranaldar,

If you add a Static Frem Email address in the ChronoForms Email setup I think that might fix this problem.

If you search here on the error message you should find a link to a fix - it seems to be a Joomla! bug.

Bob
This topic is locked and no more replies can be posted.