I need a reminder to my telephone field.

Hello,

I have been using the Version 3.2 I like it better then Version 4.0 or rather it is more user friendly to me. I have an issue which I feel would be easy for you but I don't know how to go about.

I have a contact form in which there is a Telephone field which is not mandatory to fill, so normally everyone that enters details skips it. I want to add a reminder as a pop up window which gives a message that "a service executive can provide you better service if we have your telephone number" and then there are two buttons on the popup window like "YES" "NO", with a question"Do you really not want to provide your telephone number?".

Help please on how I can achieve this..

Thanks
Ron

Hello

I was wondering if my post was noticed 🙄

I have a contact form in which there is a Telephone field which is not mandatory to fill, so normally everyone that enters details skips it. I want to add a reminder as a pop up window which gives a message that "a service executive can provide you better service if we have your telephone number" and then there are two buttons on the popup window like "YES" "NO", with a question"Do you really not want to provide your telephone number?".

Help please on how I can achieve this..

If anyone can help I would me most grateful

Thanks

Ron

Hi Ronn,

Could have sworn I had posted an answer to this a day or so ago :-(

Here's a code snippet to go in the Form JavaScrip box. This assumes that there is an input with id='phone' and the submit button has id='submit'

window.addEvent('domready', function() {
  var answer = true;
  $('submit').addEvent('click', function(event) {
    if ( answer && !$('phone').value ) {
      new Event(event).stop();
      answer = confirm("A service executive can provide you better service if we have your telephone number. \n Would you like to provide your telephone number?");
    }
  });
});

The user has to click submit twice with this, the first time will bring up the question. The second time will Submit the form - provided that they have either (a) clicked 'cancel' ir (b) clicked 'OK' and entered something in the phone input.

Bob

Hey Bob,

Thanks for that code. I am grateful. Sadly I am not able to make the form function the id='submit' was not in the form .html so I added it but it does not seem to work.

Is it not possible that when the phone field is empty this pop up shows?

Thanks anyway. You ROCK !🙂

Ron.

Hi Ron,

Please post a link to the form so I can take a quick look.

Bob

Hello Bob

You asked for a link to the form: Please go to
Thanking you

Ron

Hi Ron,

You have give the id='phone' to both the phone input and the submit input.

This assumes that there is an input with id='phone' and the submit button has id='submit'

Bob

Hi Ron,

Please read my last post carefully while looking at your Form HTML

<input value="submit" id="phone" name="button_11" type="submit" />

What is the problem with this line?

Bob

BOB

Thanks !! Sorry for my mistake it works wonderfully. But is it not possible that when a user chooses "Yes" the cursor reaches the telephone field and when a person presses the "cancel button the form is submitted ?

Thanks for all your support.

Best wishes

Ron

Hi Ron,

Probably it's possible, not currently on my plans to work out how to do it though :-(

Bob

Hi Bob

Thank you very much. That was my mistake. It is working fine. God bless you.

Ron