Form doesn't submit sometimes

Hi there,

I'm having trouble with a long application form. It often works, but sometimes doesn't. I can't narrow down the problem to whether or not its internet explorer that causes the issue, or whether it is because people are taking a very long time to fill it out.

Either way, its been really frustrating for people who take a long time to fill it out and lose all their info.

Can anyone help me figure this out and give me some guidance?

http://www.ibogatherapyhouse.net/index.php/component/chronocontact/?chronoformname=detoxform1

Hi jonathanappleseed,

It's probably that the session is timing out, the default Joomla! session is 15 minutes. Just extending this may help, there is a small security risk but it's pretty low for your site as people are unlikley to be using the form in public places.

I would be tempted to break the form down into separate pages and to save the data after each page. This can make the whole thing seem less formidable.

There's also a keepalive directive that may help -- please see this post

Bob