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Am receiving a message when I try to open my excel export that the file is unreadible(file size is 0k - have been thinking it a permission issue have altered directory to 777 but still same result). Data is being caught fine in site. Running Joomla 1.012 - the hosted server is running php in safe mode. Any help would be great appreciated!

Hi wingman,

Sorry, I've no real idea why this should happen - my first thought was permissions but you've checked that. Max may have some ideas but I think he's away for a day or two.

Bob

Just clarifying file size is zero on export

Hi wingman,

I imagine that this is a safe mode issue. Frankly I don't know much about it but I do know that it can prevent the opening or writing of some files.

Bob

Thanks will keep trying and checking in - email function working fine would just be nice to export

Hi,

What is file name on export ?

Thanks
Max

Form exports as
ChronoForms - 2008_Convenor_Application - 14_9_2007.xls

Hi,

Do you have any records in the database for this form ? does the excel file contains any errors ? doesi t contains any sheets ?

There is data in the database and an email with all the applicant's information is sent to the correct people.
When the excel file comes out - it downloads to the desktop fine but when you try yo open it in excel it says the file is unreadable - I'll attach the export
The excel file has one sheet with the name of the export but no information
As i said email is working but the download facility is the real target
Thanks for your help

Hi wingman,

No attachment on this post - I'm afraid FireBoard is a bit fussy. If you can't make it work than you can send me a copy at info at greyhead.net and I'll forward it to Max if necessary.

Bob

will try and attach here then move on [file name=Chronoforms.zip size=244]http://www.chronoengine.com/components/com_fireboard/uploaded/files/Chronoforms.zip[/file]

Hi wingman,

I confirm that the file opens for me and contains one sheet with no data. I'm not sure how best to debug this, maybe Max has a suggestion? I have confirmed that the Excel output works Ok on my installation.

Bob

Hi Wingman,

Are you using V2.3.4 ?

Max

2.3 i think

Lets please assure that the version you have is 2.3.4 as we made very small changes to this part at this version, if the problem still exists it will help us finding it🙂

Cheers

Max

when using 2.3.4 how do I attach form to menu button - slightly different to older version

Hi wingman,

In V2.3.4 use this way :

From the admin top menu > Menus > mainmenu > new > component > Choose chronoforms > click APPLY > enter form name on the right > hit SAVE.

You are done🙂

Cheers

Max

Hello,

I, too, am having the same issue. The Excel file is blank / zero bytes long. I just copied the latest release files (2.3.4) over the old one and restarted the site, but the issue remains.

If anyone has any insight, please reply!

Thank you!