Forums

Captcha Problems

aef03 17 Nov, 2010
A couple months back I had a problem where all my captcha images were deconfigured from my forms.

This week I had several reports that no matter what is typed for the image, the system says it is wrong.

I verified this myself. Nothing has changed, haven't installed any modules or anything in months.

I reviewed the form configuration and it is fine.

It is happening on two different forms, but not my contact form.

The forms where the problem is are giving a popup, yet the contact form gives a red message at the top if you get the captcha wrong.

I just checked my yum.log and this morning at 9:23 am freetype was updated to 2.2.1-28. I am running on CentOS.

Could an update to that package cause this problem?

Anyone else experiencing this?
D.
Max_admin 18 Nov, 2010
Hi,

So you have 3 forms on the same website and 2 of them only have the problem ? if yes then its not your server.

How does your popup mechanism work ? if the form code is present in the page source and the popup then this may cause conflicts between the image rendered and session value and may result in a wrong captcha message, I can have some idea if you can explain how does it work.

Cheers,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
aef03 18 Nov, 2010
I think I put you under the impression that the form is in a popup - but it is not. I was noting that the error message is sometimes in a popup and sometimes it is not.

I will PM the URLs of where it is happening instead of me trying to describe the problem.

Thanks,
D.
aef03 29 Nov, 2010
Could someone lend a hand?

Thanks much!
D.
Max_admin 30 Nov, 2010
Hi,

Apologies for not responding quick, but I didn't check my forums PM for sometime.

I just tested one of the non-working forms and it worked fine, so I guess you might be loading the 2 forms at the same time in 2 different tabs in your browser ? this will overwrite the captcha session value, you may also try to increase your session life time alittle bit.

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
aef03 30 Nov, 2010
I finally nailed this one. I resorted to turning captcha off and when I did I STILL got the message.

I am using "after" code to trigger a form in a mailing system and the settings had been changed in there to require captcha. I had to add a special value to my URL string to prevent the captcha.

Looking back, the clue should have been captcha notifications coming up in a pop-up - Chronoengine does not put it's captcha message in a popup.

Thanks for taking a look!

D.
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