Can´t receive any e-mails from the form

iris_joomla 17 Nov, 2010
Hi, first of all, thanks fot this great extension!
I can´t received any e-mail from my form. I read the tutorials and other post here, but I could't find any solution.
I did every step right: I created the form, I assigned the e-mails (it says enables:1, disabled:0), I enabled To, Subject,Fromname and FromEmail fields in the setup e-mail tab. I used same e-mail address than the domain, I used diferent e-mail address for the To and the FromEmail fields.

I´m also the admin of the domain, so I know that the messages are not being received as spam.

This is the debug, looks fine, right?

# Form passed first SPAM check OK
# Form passed the submissions limit (if enabled) OK
# Form passed the Image verification (if enabled) OK
# Form passed the server side validation (if enabled) OK
# $_POST Array: Array ( [Nombre-apellido] => test [Telefono] => 12345 [E-mail] => [email]test@test.com[/email] [check0] => Array ( [0] => Solicitud información general [1] => Taller/es de Constelaciones ) [Mensaje] => test message [chrono_verification] => M6QjB [button_7] => Enviar mensaje [66676bde3f4cb2bc5cc32a557ef78ae1] => 1 [1cf1] => 981b51ae340d4b5fffd4bc7702b31b83 [chronoformname] => quito )
# $_FILES Array: Array ( )
# Form passed the plugins step (if enabled) OK
# An email has been SENT successfully from (Sitio web)spam@hellingerargentina.com.ar to [email]hellinge@hellingerargentina.com.ar[/email]
# Debug End


So, I run out of ideas, could you help me please?
Thanks!!
randallwhiteman 17 Nov, 2010
Hi, I'm new to CF so apologies is this reply is incorrect...

Have you enabled the "Email the results ?" field on the General tab within your form design? My understanding is that field must be "Yes", otherwise emails will not be processed.

Cheers,
Randall.
GreyHead 18 Nov, 2010
Hi iris_joomla,

This part of the Debug info says that ChronoForms has passed the email to the Joomla! mailer and received a 'success' message back.

# An email has been SENT successfully from (Sitio web)spam@hellingerargentina.com.ar to [email]hellinge@hellingerargentina.com.ar[/email],

This isn't always 100% reliable; sometimes the mailer isn't configured; most often the email has been dropped as spam on the way or put into a spam folder.

Bob

PS Interesting site, I was talking about Constellations just last weekend.
afterlife 21 Nov, 2010
Hi, i have the same problem. I cannot receive mails now.

I performed my form and could have mails last night but today i cant. This is the error :
Can´t receive any e-mails from the form image 1
How can i solve this?
GreyHead 21 Nov, 2010
Hi afterlife,

The image didn't get into your post.

Bob

Bob
afterlife 22 Nov, 2010
This is the direct link :
GreyHead 22 Nov, 2010
Hi afterlife,

Do you have a File upload on your form?

If so, there's a known bug that gives this result - please check this post.

Bob
afterlife 23 Nov, 2010
Thank you very much, it solved the problem.
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