Form is NOT working

adilkassim 27 Sep, 2010
Hi created a form that was meant to replace the joomla default registration.

Thanks to bobs guidance the form now appears to work i.e. no error messages.

However the form details does not seem to get captured and the user is NOT created.

Also created another form that is meant to sent out an email only after submission. email is not send

for both did a debug but did not see any error message

index.php?option=com_chronocontact&chronoformname=NewRegn
index.php?option=com_chronocontact&chronoformname=BASTHIRD

note the second one is the email only

Thanks for the assist
GreyHead 27 Sep, 2010
Hi adilkassim,

Sorry but there's not enough information here to give you a good answers. Both these features work OK if they are correctly configured.

Please see the E-mail tutorial here for the correct Email setup.

Please check that you have the Joomla! Registration plug-in enabled on the form Plug-ins tab (a *green* bar is enabled)

Bob
adilkassim 27 Sep, 2010
hi bob

have activated the joomla plugin.

now i get an error message saying that "password is required"
GreyHead 27 Sep, 2010
Hi adilkassim,

OK - the message means that Joomla! doesn't see a password. Do you have a password field on the form?

Bob
adilkassim 27 Sep, 2010
bob

yes we do have a password field on the form.

actually we also have password field to reconfirm the password
GreyHead 28 Sep, 2010
Hi adilkassim,

And are both of those field names entered in the Plug-in configuration?

Bob
edcAdmin 04 Oct, 2010
Hi Bob

This is Adil logging in from a group administrator account for our website

Our form is still not operational. we have followed the tutorial for creating a joomla registration page to the letter and have repeated it several times.

To date we have got the following
(i) the form runs to completion but the use is NOT created
(ii) the form indicates that the password in the password and verify password fields is not the same
(iii) the form indicates that the password is still required despite us having entered in both
password and verify password field

the forms that we tried can be access at the following
http://www.edc-smcci.sg/index.php?option=com_chronocontact&chronoformname=NewRegn
http://www.edc-smcci.sg/index.php?option=com_chronocontact&chronoformname=New_RegnAM
GreyHead 04 Oct, 2010
Hi Adil,

I can't tell much from the front-end.

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.

Bob
GreyHead 05 Oct, 2010
Hi Adil,

You had VPassword in the plug-in configuration from the password confirmation field but the field name in the form was was vPassword. Fixed and working OK now I think.

Bob
edcAdmin 08 Oct, 2010
Hi Bob,

thank you for your assistance. Im glad we got that moving already. We are now trying to create a form which will also send email notifications to us but it seemed rather impossible. Under the email properties during the email set-up we noticed that the enabling option is greyed (ie we cannot enable the email)

Is there a way for us to enable the email?
http://www.edc-smcci.sg/administrator/index.php?option=com_chronocontact&act=all

thank you and really appreciate your assitance

regards
GreyHead 08 Oct, 2010
Hi Adil,

If that is greyed out then ChronoForms thinks that the Setup is incomplete or incorrect.

Please check the Email Tutorial from the Tutorials page.

Bob
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