Hello,
I recently created a form through chronoforms, and when I tried it, I got the first submission to send. Afterwards, I tried it again (didn't change any settings) and I have had no luck ever since. I ran the debug and I get the email sent succesfully and I do have a vailid email enabled. I am using an Godaddy server account and will be transfering the site to a toast.net account. Any help would be greatly appreciated. Let me know if any screen captures or any other info is needed.
I have included my debug information below:
E-mail message
From: Admin [pbest@bgsu.edu]
To: [email]pbest@bgsu.edu[/email]
CC:
BCC:
Subject: New Eclub Member
Email Address: [email]audreym@bgsu.edu[/email]
First Name: paul
Last Name: best
Submitted by 129.1.164.127
Files:
1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [text_4] => [email]audreym@bgsu.edu[/email] [text_3] => paul [text_2] => best [button_0] => [d34c4574c50f49257decc8ca6e81b831] => 1 [1cf1] => ac2ac808bb4dd9c2d8e248d6ccaaabdd [chronoformname] => join2 )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (Admin)pbest@bgsu.edu to [email]pbest@bgsu.edu[/email]
9.Debug End
10.Redirect link set, click to test:
http://www.rprnow.com/index.php?option=com_content&view=article&id=53
I recently created a form through chronoforms, and when I tried it, I got the first submission to send. Afterwards, I tried it again (didn't change any settings) and I have had no luck ever since. I ran the debug and I get the email sent succesfully and I do have a vailid email enabled. I am using an Godaddy server account and will be transfering the site to a toast.net account. Any help would be greatly appreciated. Let me know if any screen captures or any other info is needed.
I have included my debug information below:
E-mail message
From: Admin [pbest@bgsu.edu]
To: [email]pbest@bgsu.edu[/email]
CC:
BCC:
Subject: New Eclub Member
Email Address: [email]audreym@bgsu.edu[/email]
First Name: paul
Last Name: best
Submitted by 129.1.164.127
Files:
1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [text_4] => [email]audreym@bgsu.edu[/email] [text_3] => paul [text_2] => best [button_0] => [d34c4574c50f49257decc8ca6e81b831] => 1 [1cf1] => ac2ac808bb4dd9c2d8e248d6ccaaabdd [chronoformname] => join2 )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (Admin)pbest@bgsu.edu to [email]pbest@bgsu.edu[/email]
9.Debug End
10.Redirect link set, click to test:
http://www.rprnow.com/index.php?option=com_content&view=article&id=53
Hi paulbest19,
This line tells us that ChronoForms passed the email to Joomla and got a 'successfully sent' message back:
So the email is probably being marked as spam or binned en route for some reason. The first thing to do is to make sure that you have different To and From Email addresses (yours are both the same) as some mailers just drop these messages. You may also need to use a From Email address that matches the site domain, mismatches will also frequently be dropped as potential spam.
Bob
This line tells us that ChronoForms passed the email to Joomla and got a 'successfully sent' message back:
An email has been SENT successfully from (Admin)pbest@bgsu.edu to [email]pbest@bgsu.edu[/email]
So the email is probably being marked as spam or binned en route for some reason. The first thing to do is to make sure that you have different To and From Email addresses (yours are both the same) as some mailers just drop these messages. You may also need to use a From Email address that matches the site domain, mismatches will also frequently be dropped as potential spam.
Bob
I ended up transfering the site to a new server, on toast.net,and it fixed the problem. I'm guessing godaddy had some issues sending out the email. Still not sure why it only worked once on godaddy, but as long as it works now, I'm golden. Thanks for the help.
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