ReCaptcha not showing with error

The captcha is working great, it seems, other than when a user enters the code in wrong. An error displays "The reCAPTCHA wasn't entered correctly. Go back and try it again
( reCAPTCHA said: incorrect-captcha-sol )"

But the captcha image disappears now and only displays
{ReCaptcha}
where it was before.
Any ideas?

I'm having the same problem and it seems to happen in all web browsers.

Any fix for this?

Hi james.bourque,

Please post a link to the form. ReCaptcha is pretty reliable usually.

Bob

I am having the same problem. The error message I get is

1. The reCAPTCHA wasn't entered correctly. Go back and try it again
( reCAPTCHA said: incorrect-captcha-sol )

The URL to my form is http://www.badcreditgoodhome.com/index.php?option=com_chronocontact&Itemid=5 Any help is appreciated.

Thanks

Carla

Hi Carla,

There are two separate captcha systems in ChronoForms. The built-in ImageVerification and the alternative ReCaptcha plugin.

You are showing an ImageVerification image but getting a ReCaptcha error message so you seem to be using both.

If you want ImageVerification then disable the ReCaptchs plugin on the plugins tab.

If you want ReCaptcha then edit the Form HTML and replace {imageverification} with {ReCaptcha}.

Bob

Well, that's embarrassing! I didn't even realize they were two different things! Thanks for the quick response. You saved me a headache!