I have a new install of Joomla 1.5.15. I've installed several other components so far. I've even installed the mod_chronocontact with no problem. However the file ChronoForms_V3.1_RC5.5.zip will not install. It either times out with a blank white page or causes a 500 server error. I uploaded the zip file contents to the tmp folder and tried a directory install that also causes a 500 server error after about a minute. 😟
Do you have a link for a slightly older version which I could try?
Hi Geoffww,
It's rare for a manual installation not to work unless there are permission problems :-(
You can get older versions by asking Max through the Contsct Us form here -- but all the recent versions that include the ExcelWriter code have been more or less the same size.
Bob
Yep I had the same thought after I posted the thread. But luckily sometime afterward I managed to locate a version 2.5 of Chronoform on my external drive and it installed fine. Also RSform installed ok too. Must be something going on with a file in the V3.1_RC5.5.zip archive.
In Max's email he suggests a "manual install" because likely server resources are being maxed out while trying to run the install script(s).
My php.ini settings are as follows:
max_execution_time = 300
memory_limit = 64M
post_max_size = 32M
file_uploads = On
upload_max_filesize = 24M
max_input_time = 120
I can't imagine this not being enough.
Is using the "install from directory" option supposed to be "manual"? Manual to me would be to populate Joomla's directories via ftp with the component's files and folders from the locally extracted zip and also make the mysql tables via phpmyadmin. I've used the Search here for "manual install" for clarification and don't find any links to instructions in the posts found by the Search. Can you clarify what you guys mean by "manual install"?
Thanks
Hi Geoffww,
Those settings should be more than enough. The main causes of failure seem to be short max_execution_time on heavily loaded shared servers.
Could be a permissions problem?
A manual installation in Joomla speak is un-packing the install package into a server folder and installing from there with the second box on the Admin Installer tab.
You can do a completely manual installation by copying the files directly into place. You also need to run the sql to create the ChronoForms tables and make entries into jos_components and IIRC jos_menus.
Bob