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You are not allowed to access this URL

mars8200 23 Sep, 2009
hi!
i know there ara so many entries wirth that error message and i read a lot of them! but i couldn't find a solution!
everthing works fine and since a while customers get this message "You are not allowed to access this URL" when sending. (i've already tried everything i have read here in this forum like "<form> tag" a.s.o.)
could it be that an update from 1.5.11 to 1.5.12 will cause this message? i have no idea, because on other sites the same configuration works fine!
here is the link to that form: http://www.spirit-of-fire.com/component/option,com_chronocontact/Itemid,32/

pls help me
regards
martin
GreyHead 23 Sep, 2009
Hi Martin,

It's really difficult to answer this one as you've seen. Please look for a recent thread in which Fredrik (nml375) posted about this - he's far clearer than I would be.

Bob
nml375 23 Sep, 2009
Hi,
This one's tricky :/

Took me a little time to notice, but upon submit, the default action url
http://www.spirit-of-fire.com/index.php?option=com_chronocontact&task=send&chronoformname=Infoanfrage&Itemid=32
actually redirects to a new one:
http://www.spirit-of-fire.com/?option=com_chronocontact&task=send&chronoformname=Infoanfrage&Itemid=32

This one, on it's turn does yet another redirect to:
http://www.spirit-of-fire.com/component/option,com_chronocontact/Itemid,32/chronoformname,Infoanfrage/lang,de/task,send/

Unfortunately, during these last two redirects, any POST-style form-data (including the security token) are lost, and thus the checkToken security feature will ultimately fail, giving the error "You are not allowed to access this URL".
As for the cause of all these redirects, I'm not sure. My first guess however would be your SEF settings/extensions, as they've caused similar issues in the past.
I am sorry that I cannot be of more help as of this moment, but hopefully this will point you in the right direction when investigating further. Feel free to ask further if anything is unclear.

/Fredrik
chriscaple 01 Oct, 2009
Having the same problem. I made some adjustments to a registration form that had been working fine for weeks, tested it repeatedly last night, it worked fine, no problems at all... I sent a mailing out to a 1500-member list for a client inviting people to use the revised registration form... and I wake up today and find out nobody can submit registrations all of a sudden.

What a wonderful thing to wake up to.

Kind of screamingly furious/collapsingly depressed at the moment.
chriscaple 01 Oct, 2009
There's no sense in this at all. I just pumped through a dozen test registrations in three different browsers. A couple went through fine, the rest didn't. Without changing anything. This seems completely random.

I have *so many other urgent things I need to do today* and I can't attend to any of them until this ludicrous bug is fixed. Can't being to convey my level of frustration at the moment.
chriscaple 01 Oct, 2009
Seem to have fixed it by switching off site caching. I don't know *why* that fixed it... or why it was working fine during repeated tests last night with site caching on and then suddenly stopped working... no time to look into it further right now.
mars8200 02 Oct, 2009
hi @all
Thx a lot to you fredrik and max for your support!!!!

The problem was, that I setup a rewrite rule in the htaccess file a couple of weeks ago (to rewrite all url with index.php), for the reason, that google don’t see double content on my side (because of the url’s with and without the index.php… when I read fredrik’s lines in the forum I remember for that index.php and i tried to switcch off that rule .. and it works...

gggg terrible that such a little thing made so many troubles😉

Best regards to you
martin
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