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Form sending, but nothing received??

foXXXi 18 Jun, 2009
Hi all,

I am having a bit of an issue with my booking form on my website http://www.yatestours.com/site

I fill in all the information to test it - all SEEMS to go thru, but nothing is received in my email box.
I have checked to make sure that the contact form on the contact page works - and it does..

I have checked and rechecked my coding on the booking form, but can't find anything wrong with it..

Here is the code:
<table width="100%" border="0">
<tr>
<td><p>Please complete one form for EACH passenger travelling, even if there 
is more than one person travelling in your party. </p>
<p> </p>
<table width="100%" border="0">
<tr> 
<td><em><strong>1. PERSONAL DETAILS</strong></em></td>
<td> </td>
</tr>
<tr> 
<td class="style2"><span class="style12">LAST NAME <font size="-1">(as 
per your passport) </font></span></td>
<td><input name="Names" type="text" class="text_3" id="Names" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">FIRST NAMES</span></td>
<td><input name="City" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2">TITLE</td>
<td><input name="Mobile" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">STREET ADDRESS</span></td>
<td><input name="Email" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">POSTAL ADDRESS <font size="-1">(if 
different from above) </font></span></td>
<td><input name="Genre" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">TELEPHONE NUMBER HOME</span></td>
<td><input name="Rate" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">TELEPHONE NUMBER WORK</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">FAX NUMBER</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">MOBILE NUMBER</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">E-MAIL ADDRESS</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">EMERGENCY CONTACT PERSON & 
NUMBER</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td> </td>
<td> </td>
</tr>
<tr> 
<td><strong><em>2. PASSPORT DETAILS</em></strong> </td>
<td> </td>
</tr>
<tr> 
<td class="style2"><span class="style12">COUNTRY OF ISSUE</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">COUNTRY OF RESIDENCE</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">PASSPORT NUMBER</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">DATE ISSUED</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">EXPIRY DATE</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td><font size="-1">* <em><strong>PLEASE NOTE THAT YOU WILL NEED TO 
HAVE AT LEAST 3 BLANK PAGES IN YOUR PASSPORT</strong></em></font></td>
<td> </td>
</tr>
<tr> 
<td> </td>
<td> </td>
</tr>
<tr> 
<td><em><strong>3. TRAVEL REQUIREMENTS</strong></em></td>
<td> </td>
</tr>
<tr> 
<td class="style2"><span class="style12">TOUR DEPARTURE DATE</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">AIRLINE SEATING PREFERENCE</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">SPECIAL MEAL REQUIREMENTS (if 
applicable)</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2"><span class="style12">ROOM REQUIREMENTS (double sharing, 
twin sharing OR single)</span></td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td class="style2">TRAVELLING / SHARING WITH</td>
<td><input name="YearsExp" type="text" class="text_3" size="30"></td>
</tr>
<tr> 
<td> </td>
<td> </td>
</tr>
<tr> 
<td><strong><em>4. PAYMENT DETAILS</em></strong></td>
<td> </td>
</tr>
<tr> 
<td class="style2"><span class="style12">I HAVE PAID THE FOLLOWING DEPOSIT 
TO SECURE MY BOOKING</span></td>
<td><input name="YearsExp2" type="text" class="text_3" size="30"> </td>
<tr> 
<td> </td>
<td> </td>
</tr>
<tr> 
<td class="style2"><strong><em>5. BOOKING TERMS & CONDITIONS</em></strong></td>
<td>  </td>
<tr> 
<td><p>
<input type="checkbox" name="checkbox" value="checkbox">
I have read and agreed to the Harvey World Travel booking conditions</p>
<p><font size="-1">(Please note that if this box is not checked, then 
your booking cannot be confirmed)</font></p></td>
<td> </td>
</tr>
<tr> 
<td class="style2"><strong></strong></td>
<td>  </td>
<tr> 
<td><p>Please ntoe that final payment is required 60 days before travel</p>
<p><em><strong>OUR BANK DETAILS FOR ALL PAYMENTS:</strong></em></p>
<p> <strong>Account Name</strong>: Harvey World Travel<br>
<strong>Bank:</strong> Bank of America<br>
<strong>Account Number</strong>: tba<br>
<strong>Branch Number:</strong> tba </p></td>
<td> </td>
</tr>
<tr> 
<td class="style2"><strong>
<input name="submit" type="submit" value="Submit!">
</strong></td>
<td>  </td>

</table>
<p> 


</td>
</tr>
</table>
<p>
Any ideas??
GreyHead 19 Jun, 2009
Hi foXXXi,

You've posted this in the ChronoComments Forum but it looks like a ChronoForms question?

Do you have enabled=1 in the Emails column for your form in the Forms Manager?

If not, please check the Email tutorial from the link above.

If you do then please turn debug on and post a screenshot of the debug page you see after submitting the form.

Bob
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