Forums

I recently installed ChronoForms and can't get the Validation or tips to work.

I'm guessing it's a Java thing but don't have any idea where to start looking.

Live form URL is http://www.jpremodels.com/quote-request

Thanks in advance for any ideas.

Anyone have any ideas or places I could look 🤨

Hi tondelo,

one of your form fields has - in the name, I think "home-phone", please change this to _ instead!

Cheers
Max

Ok, I changed any field that was hyphenated to an underscore but that did not resolve either of the problems.

Hi tondelo,

There is a JavaScript conflict with something else in your template. Possibly the second copy of MooTools being loaded by your template. If you check the form without the template here you will see that the ToolTips and Validation both work OK.

Bob

Cool troubleshooting method 😀

Short term What I did was just remove the template load of the MooTools and everything seems to work great.

Long term what I'll do is put back in the templates load and look at modifying the paths so only one version of MooTools is used.

Thanks!!

Hi tondelo,

There is a JavaScript conflict with something else in your template. Possibly the second copy of MooTools being loaded by your template. If you check the form without the template [url=http://www.jpremodels.com/index.php?option=com_chronocontact&chronoformname=QuoteRequest&tmpl=component]here{/url] you will see that the ToolTips and Validation both work OK.

Bob