Forums

Can't add new email container

bingram 10 Apr, 2009
Hi,

I just installed Chronoforms on my site. I love the component, but I'm having trouble when using the edit functions in the form manager and the form wizard. When I click on the "new email container icon" nothing happens. Same when I try to click on the "insert field" button on the "after form submission" page. I'm using:

Chronoforms v3.1 RC4.0
Firefox 3.0.8

Any help would be awesomely appreciated.

Thanks!

~Ben
GreyHead 10 Apr, 2009
Hi Ben,

I have no problem with this in FF 3.0.9 :-( Sounds like there could be a JavaScript problem - or some plugin conflict in FF - or an installation fault in ChronoForms. Do you have another browser installed that you could test in?

Probably also worth updating to the 4.11 ChronoForms release as that fixed some bugs in the 4.0 release (though no-one reported this particular one that I remember).

Bob
Max_admin 13 Apr, 2009
Hi Ben,

Please upgrade to 4.11 and before you open the wizard make sure to clear all your website and browser cache!

Regards
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
hamela 29 Jun, 2009
I'm having the same problem.
I have:
Joomla v1.5.11
Chronoforms V3.1 RC5.1

I have attempted:
Reinstalling and reinstalling
Trying in safari

But nothing happens when I click on that button.
Max_admin 30 Jun, 2009
Hi hamela,

how did you create the form ? using the wizard ?

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
christophersteel 30 Jun, 2009
Hi, I just installed Chronoforms, thanks for the component, on my site and I have a similar problem.
I can get an email container, insert the various boxes, enable with YES and apply, but when I go to the forms manager under emails is says: enabled 0, disabled 0.
When I click on the form name and go to the 'Setup Emails' tab there is nothing there!
:?
Running
ChronoForms_V3.1_RC5.1
Firefox 3.0.11
Joomla 1.5.11
php 5.2.5 x64
apache 2.2.11 x64

Any help would be appreciated.
Thanks!
Max_admin 01 Jul, 2009
Hi Chris,

Please upgrade to RC5.2 and make sure you run the "Update SQL" page after installation and retest and let me know!

Cheers
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
christophersteel 01 Jul, 2009
Hi Max, thanks for your quick reponse.

I've upgraded to RC5.2. When I run 'upgrade SQL' I get this error.



Back to making the form:
I have under the general tab set Email the results ? to yes.
I build a new email under the Setup Emails tab, set enable to yes, and then apply.
The browser says transferring data from (website address) and just keeps on says this.
When I click on save the browser says Done but remains at the Form page and does not go to Form Management page.
If I then go to the Form Management under the Emails heading for the form it says Enabled:0 Disabled:0 and then if I select the Form name and view the Setup Emails tab there is nothing there.

additional info: running MySQL server version 5.1.30
Cheers Chris
Max_admin 01 Jul, 2009
Hi Chris,

Do you have Joomla debug ON or something unusual ? you should not get this kind of errors!

when you hit save and the browser says done try to hit save again ?

Cheers,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
hsvdiane 06 Apr, 2011
Like everyone else, I like to say this compenant is awesome. But, my knowledge is very limited and it is hard for me to see what might be the problem.

I cannot add a new container. I created a form for one of my own forms. At first I thought it was because of my form. But, I created a form with the wizard and and could not add new email container to this form either
hsvdiane 06 Apr, 2011
Forgot to tell you this is on two sites. On one, I have 3 forms. Two of the allowed me to put catainer in and they work. The third form will not allow me to add the email container.

Also,on the second site, the second site I cannot put a email container on any of the forms.
hsvdiane 06 Apr, 2011
Just figured out what my problem was. I am using Explorer 9. Once I changed to Fire Fox it worked. So I need to somehow go back to Explorer 8. Hope this help someone else.
GreyHead 06 Apr, 2011
Hi hsvdiane,

There are some odd conflicts between MooTools and IE9 :-(

For development purposes you can get round it like this: [list=1]
  • In IE9 click F12 to open the Developer Tools.

  • In the header bar of the Develop Tools click the 'Browser Mode' tab

  • Select 'Internet Explorer 8'
  • [/list:o]
    This seems to bypass the JavScript error and lets you create a new Email Setup from IE9.

    Bob

    PS The Developer Tools are really promising addition in IE9 :-)
    This topic is locked and no more replies can be posted.