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My office purchased a licensed version of ChronoForms and I want to remove the "Joomla Professional Work" notice. I found the line in the code on my local site and was able to remove the text, but I cannot upload the file to the server. I tried changing the permissions on the file and the com_chronocontact folder, but I'm not able to change the permissions to that folder either.

I'm afraid of replacing any files with the licensed version we received because I don't want to mess up the form I have working (very nice indeed by the way!😀). AND, even if I wanted to, I couldn't because the files on the server are set to 644 and I can't overwrite them.

By the way, I have full admin credentials and I'm able to change permissions on the site. It is this folder that doesn't want to let me change them...

Thanks in advance for your help!

Hi baxterdown,

it depends on the file owner and the user you are logged in with, check if the "administrator" and "components" folders are writable by joomla and if so then try to use the "extplorer" or joomlaexplorer extensions for joomla to edit the files or overwrite them! the license email has some instructions on which files exactly to patch and you will not miss anything if you did unless you made some hacks to the core files!

Regards
Max

Hi Max,

Thanks for the quick reply here too🙂 -- Here are the permissions:

administrator 777
administrator/components 777
administrator/components/com_chronocontact 755

components 777
components/com_chronocontact 755
components/com_chronocontact/chronocontact.html.php 644

I have one of those servers where 755 is not good enough to make a file writeable. I had to change everything to 777 when I installed Joomla as everything appeared unwriteable with 755.

Yes, the lincense e-mail has the file edit info, which I followed on my local version of the files. The problem is I can't upload them.

Thanks!

Jose

Edit: P.S. I just went to CPanel on the server to see if I could change the permissions from there, and I can't either.

Hi baxterdown,

please change your directories and files permissions to 755 and then send an email to your server admin asking him to solve this permissions issue, its not safe at all to leave anything as 777, the problem here looks like Joomla is not using the owner of the files, the best step here is to contact the host support! or do you have root access to this server ?

Regards,
Max