White page

Hi,
I have install chronoform in local (movamp) it's ok but on my site i have white page with just "Joomla Professional Work ". What's wrong ?

Thank's

Hi vincevg,

It sounds as though you have a form with no form html

Bob

evening guys.
I have exactly the same problem. I imagine this has something to do with the fact that when i was instructed (by the pdf tutorial) to change some of the 'form code' the whole field was/is blank, so theres nothing to change.....

I also have this problem. The page shows a blank. I don't run Joomla 1.5 locally but still it won't show anything more than "Joomla Professional Work ". I have uninstalled and re-installed it twice but to no avail. I have created several forms but also no effect.

Regards,

Martin

Hi guys,

There's clearly now a repeating problem here with v 3.1. I have no idea what it is, hopefully Max will have some suggestions when he's back later.

Bob

Hi All,

Just to make sure, I need 2 answers from everybody here please:

#1- the form HTML code box under the "form code" tab is empty ?
#2- which PHP version do you have ?

Regards
Max

I'm brand new to ChronoForms and I'm using 3.1 RC1 in Joomla 1.5 with a RocketTheme Template.

I created the form, and the interface was simple to figure out. I created a form named "test" and linked to it via "ChronosForm" link. But when I go to that link the form isn't appearing. At the top of the page it just shows the advertising link for Chrono and nothing else. Am I doing something wrong - missing a step? And yes, I did remember to publish the form. I tried changing to one of my web hosts default templates (trying to eliminate a conflict w/ my template as the issue) and it makes no difference.

Hi,

I also installed the latest release, and facing the same problem.
Have made a test form, the only form info that appears is the chronoengine link.

I tried to switch template, but even with the Beezz template the form doesn't show up?

Possible Bug?

Greetz Edty

hi max...

1. yes the form code field is completely blank....
and
2. according to my tech chap, he believes we are using version 5 PHP(?)

cheers
nerf

Hi, same probleme, I was about to choose a form solution and I had this bug on my first form... But it seems very nice so I can wait a bit :?
Info :
1-Yes code is empty
2- Infos :
PHP Built on: Linux vds-747815.amen-pro.com 2.6.18-028stab059.6 #1 SMP Fri Nov 14 14:01:22 MSK 2008 i686
Database Version: 5.0.27
Database Collation: utf8_general_ci
PHP Version: 5.1.6
Web Server: Apache/2.2.6 (Fedora)
Joomla! Version: Joomla! 1.5.9 Production/Stable [ Vatani ] 9-January-2009 23:00 GMT

Result can be seen here :
http://www.keepcore.com/index.php?option=com_chronocontact&chronoformname=devis1

#1- the form HTML code box under the "form code" tab is empty ?

yes on distant serveur but on local it's ok. Then i have copy HTML Code on distant serveur and it's ok.

#2- which PHP version do you have ?

On local (movamp) where chronoform is ok, PHP Version 5.2.3.
On distant serveur, where chronoform don't work, PHP Version 5.2.6.

PHP versie: 5.1.6
Webserver: Apache
Webserver naar PHP interface: cgi-fcgi
Joomla! versie: Joomla! 1.5.9 DutchJoomla! Production/Stable [ Vatani ] 9-January-2009 23:00 GMT
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; nl; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6 (.NET CLR 3.5.30729)

HTML white page

Greetz Edty

When I use the from wizard and click the HTML source button inside the wizard I can see code.

When I click the preview button in the form wizard I also see the form.
I then click the save button and give the form the name: example

I publish the form and click the link and there is nothing to see but the Joomla Professional Work textlink. I do see that there is a javascript error.

When I use the Tranform Form option and I preview any one of the two lay-out examples, there is also nothing to see in the little window that pops open. However when I take at look the source code inside this lttle window I do see code.

The server works with PHP version 5.2.5

Hi All,

I'm currently trying to track the issue and fix it, lets try this small and quick test:

in the forms manager, check the form which doesn't work and was created using the wizard in V3.1 and click "Transform Form", in the new page, select "default" and hit "transform and save", then test the form again and let me know the results!

Regards
Max

Nope no luck still nothing to see. (by the way I updated my post above you might want to take a look at it)

Regards,

Martin

If you have an older version of Chronoforms I could give that a try to see if it is related to this newer version. Just a thought😀 .

martin

hi max.
same deal despite changing form to default. Joomla Professional Work textlink appears and nothing else. cheers nerf

Toujours pareil. une page blanche et pas de code html de généré.

Thank you, I will test this here more, the problem is that the problem does NOT happen at all here to be able to track it! does anybody have a test site online so I can see this and try to fix it there ?

@Flutje, downgrading is not a good option, the new version is better!

Regards
Max

@ ADmin
Done..

Same issue, form HTML still empty.

Have you been able to reproduce this issue in your own environment, or would you like to have a testing account on my website?

Greetz Edty

hi,
log sent by pm

regards

Hi all,

The problem has been fixed in the attached installer, it was due to the differences between the PHP versions and the JS output generated at the wizard on different browsers and user systems!

Please pay attention that the wizard page will need to be refreshed so that a new version is loaded from all files or the browser may use the cached old version which will not work!

Any forms made using the RC1 will NOT work with this RC2 unfortunately!

Special thanks to :
edtydotcom
VinceVG
elsborg

if you are interested in getting a free license for the Chronoforms V3.1 RC2 please PM me and I will send you the patches!🙂

Best regards,
Max

Tried the transform tool. still nothing

Hi webcoders,

Have you installed the patched version?

Bob

I have installed it and it works😀 . Thank you very much!!!

Only thing that doesn't work is the fact that I don't seem to get any e-mail :? .

I was also wondering if i could change the page you see after you hit the submit button. Now it is an empty page (well the lay-out of the page is visible but the center part where the form is/was is empty). A nice thank you for using our form text or something would be nice. Obviously the fact that I am not receiving any e-mail is the highest priority😀 .

Do you have any advise on these two things?

Regards,

Martin

Hi Martin,

Please check the Email Tutorial in the Downloads section here - there are a few things that have to be set upo correctly.

For a Thank You page just add some html in one of the OnSubmit boxes.

Bob

In my haste to get this up and running I made a typo in the mail address in the Setup emails tab😶 .

I feel rather stupid about this, but it happens to the best of us hahahaha.

Thank you for the heads up on the onsubmit part. I will have a look at it.

Regards,

Martin

Hello a,

I for one only get a blank page.
The Wizard shows code, preview, but the code doesn't get saved in the form code field, when editing the form.
If I copy and paste that code to the HTML Code, will it work?
Yes it does, but no tooltips on frontend
Or is it parsed somehow?
It must be parsed somehow by CF

Here's the form.

Hi Ramón,

Have you updated to the v3.1 fix that Max posted in this thread?

Bob

I am not sure if this is related to the original problem or I should open a new thread for this but there seems to be an issue with the form I now created and with Chromoforms in general.

This is the from I created:

From the four checkboxes that should be there, only one is shown. I have also created an test form with just the checkboxes that are provided by the wizard: Check 1, Check 2 and Check 3 but from these three checkboxes only the first is shown as can be seen here:


A line of text at the bottom of my form (which should state: * = Required information) is missing.

When filling in the form and leaving one of the required fields empty and hitting the submit button I can see below the empty but required field the text: "This is a required field."
However this doesnt' show up under the E-mail address field which is also a required field.

When filling in all required fields except the e-mail address field althought it set to required the from can be submited and is received.

When choosing a header size for the header text the choosen size isn't always saved and it needs to be redond sometimes more than once. Sometimes it jumps to the previous chosen size.

Regards,

Martin

Hello Bob,

Yes, I just did and still no code is saved..
I've lost quite some time on this, just to create a "simple" contact form..
No idea what is wrong...

Used the Transform Form, but nothing..


I even tried this for code, but nothing happens...
Is it possible to have language variables in the form?

<?php
/*
 * general vars
 */
 
$writeyourname = JText::_('NAME').' :: '.JText::_('WRITE YOUR NAME') .' '.JText::_('FIELD IS REQUIRED');
$writeyouremail = JText::_('EMAIL').' :: '.JText::_('WRITE YOUR EMAIL') .' '.JText::_('FIELD IS REQUIRED');
$selectsubject = JText::_('SUBJECT').' :: '.JText::_('SELECT ONE OPTION') .' '.JText::_('FIELD IS REQUIRED');
$subjectoptions = array('CHOOSE ONE OPTION','SUGGESTION','COMPLAINT','COMPLIMENT','QUESTION','GENERAL');
$emailsubject = JText::_('TITLE').' :: '.JText::_('WRITE MESSAGE TITLE') .' '.JText::_('FIELD IS REQUIRED');
$emailsubject = JText::_('MESSAGE').' :: '.JText::_('WRITE MESSAGE BODY') .' '.JText::_('FIELD IS REQUIRED');
$securitycode = JText::_('CAPTCHA').' :: '.JText::_('TYPE SECURITY CODE') .' '.JText::_('FIELD IS REQUIRED');
?>
<h3 class="contentheading"><?php echo JText::_('GENERAL CONTACT');</h3>

<p><?php echo JText::_('GENERAL CONTACT DESCRIPTION'); ?></p>

<div class="contact">
<label><?php echo JText::_('NAME');?>:</label>
	<input class="inputbox required validate-alpha" maxlength="150" size="60" id="gc_name" name="gc_name" type="text" /> 
	<?php echo JHTML::_('tooltip',$writeyourname,false );?> 
		
	<label<?php echo JText::_('EMAIL'); ?>:</label> 
	<input class="inputbox required validate-email" maxlength="180" size="60" id="gc_email" name="gc_email" type="text" /> 
	<?php echo JHTML::_('tooltip',$writeyouremail,false );?> 
	
	<label><?php echo JText::_('SUBJECT'); ?>:</label> 
	<select class="inputbox validate-selection" id="gc_general_subject" size="1" name="gc_general_subject">
<?php
for($i=0; $i<count($subjectoptions); $i++){
?>
		<option value="<?php echo JText::_($subjectoptions[$i]);?>">
			<?php echo JText::_($subjectoptions[$i]); ?>
		</option>
<?php
}
?>            
	</select>
	<?php echo JHTML::_('tooltip',$selectsubject,false );?> 
	
	<label><?php echo JText('TITLE'); ?></label>
	<input class="inputbox validate-alphanum" maxlength="200" size="70" id="text_10" name="message_title" type="text" />
	<?php echo JHTML::_('tooltip',$emailsubject,false );?>
	
	<label><?php echo JText('MESSAGE'); ?></label>
	<textarea class="inputbox required" rows="6" id="text_2" cols="30" name="gc_message"></textarea>
	<?php echo JHTML::_('tooltip',$emailmessage,false );?>
		
	<label><?php echo JText::_('CAPTCHA'); ?></label>
	<span>{imageverification}</span>
	<?php echo JHTML::_('tooltip',$securitycode,false );?>
	
	<div class="formbuttons">
		<button class="submit" id="submit" name="submit" value="submit"><?php echo JText::_('SUBMIT');?></button>
		<button class="reset" id="reset" name="reset" value="reset"><?php echo JText::_('RESET');?></button>
	</div>
</div>

Hi Ramón,

You have some typos in your html - once they are fixed it's good. This is just pasted into the Form HTML box in ChronoForms 3.1 RC1

Bob

[attachment=0]20-02-2009 18-46-04.png[/attachment]

Hi Bob,

Interesting.... It's not showing up on my end..
I tested on 2 different machines and on Firefox and IE.
I only get a blank page.
Could it be a configuration problem?
PHP, javascript conflict, maybe?

I'm lost here...

The worst part is that the submit story template works..

Hi Ramón,

You probably haven't fixed the typos in the code - from memory 1 missing ?> and two JText::_ need fixing

Bob

Hello Bob,

THANKS SO MUCH!!!🤔 😶 😛 :twisted:
How stupid of me... I've been looking at this code for so long, couldn't see the simple errors..

Thanks for all the patience, the amazingly quick support and great eye!!

Tried the test you requested and it didn't resolve the issue. The form still isn't showing. I'm using SiteGround.com and I'm using PHP Version 5.2.5. I really want to get a form up and working on my site next week. Should I install an earlier version?

Hi bmacwire,

Can you post a link to your form so we can take a look please? CF 3.1 RC2 seems pretty good so far.

Bob

@Flutje, did you install the latest RC2 from the downloads area or the RC1 attached to this topic ? you must get RC2 and read the info there too! I will remove the RC1 attachment from here to drop any confusion may happen!

Cheers
Max

Hello Max,

I re-installed the version from the download section and tried again but except for the fact that the line of text at the bottom (*Requierd form) is now visible, evey other issue stayed the same.

From the four checkboxes that should be here:

only one is shown.

Under the Form Code tab > Form HTML there is also only one checkbox. This is the code there:

<div class="form_item">
  <div class="form_element cf_checkbox">
    <label class="cf_label">I am interested in:</label>
    <div class="float_left">
      <input value="Membership in the GGG
" class="radio radio" id="Membership_in_the_GGG
" name="check0[]" type="checkbox" />
      <label for="Membership_in_the_GGG
" class="check_label">Membership in the GGG
</label>
      <br />

When filling in the form and leaving one of the required fields empty and hitting the submit button I can see below the empty but required field the text: "This is a required field."
However this doesnt' show up under the E-mail address field which is also a required field.

When filling in all required fields except the e-mail address field althought it set to required the from can be submited and is received.

When choosing a header size for the header text the choosen size isn't always saved and it needs to be redond sometimes more than once. Sometimes it jumps to the previous chosen size.

I read all the pdf fildes in the download section but couldn't find any answers. I also searched the forum but I couldn't find anything to solve these 'issues'.

Regards,

Martin

Hi Martin,

I just created a little form like yours in RC2 with FireFox and all seemed to be OK.

I can certainly create a four check-box group.

The header sizes do jump a bit in the Properties box but the size selected and displayed seems to be OK.

Validation for multiple required fields is OK, I notice in your form that the email field is being validated as 'email', not as 'required' You probably need both.

Bob

Am I doing something wrong with the checkbox feature? I select the checkbox and drag it to appropriate area and there it shows me three checkboxes at once

I don't change anything except for the text and save this page under but it only shows one checkbox while there should be three.

So what am I doing wrong or what is going wrong?

Validation for multiple required fields is OK, I notice in your form that the email field is being validated as 'email', not as 'required' You probably need both.

I expected I would only need the one validation but I will change that and see where it leads me.

Regards,

Martin

Hi Martin,

first please go to the form wizard page and "refresh" it after clearing your cache because this issue was happening when my localsite was loading the old version of the files!

then, during creating the form and while you have the checkboxes group selected, I would like you to look at the "properties" area and tell me the the data inside the box: options!

which browser did you use for testing ?

Check here how this dramatically changed things: http://chronoengine.com/forums/index.php?option=com_chronoforums&cont=posts&f=2&t=12659&p=24229#p24225

regards,
Max

Hello Max,

i am sorry for my late response but I was out of town for a few days. I un-installed and re-installed Chronoforms, deleted all traces of my browsing history and refreshed the page.

here you can see a screenshot of the properties of the checkbox group


Does it look the same as in your Chronoforms?

I am using IE 7 and it didn't result in a correct page I then followed your example and tried it with Firefox and then it works. i am happy my form works but why would there be a difference between creating a form in IE7 and creating the same form in Firefox?

Regards,

Martin

Hi Martin,

it looks the same here under FF or IE7, please create another form using your IE7 and if its still wrong then backup the form and attach it here!

Cheers
Max

I can create a form in FF the only thing that was missing there was a line of text i added at the end of the form. i have added it by hand inside the code.

I can create a form in IE7 the only thing missing there are all checkboxes except the first one.

So Chronofroms is not flawless. However creating a form in Firefox was the least troublesome.

Regards,

Martin

Hi Martin & Max,

I can confirm that the second and third Checkboxes don't save in IE7. They are in the From HTML while the Wizard is open but lost on saving.

Bob

Thanks Bob for confirming this, it doesn't happen here though! :?

Can you post here a backup of this buggy form ?

Regards,
Max

Hi Max,

Sure . . .
Image 1 - create a new form with the Wizard

[attachment=1]24-02-2009 23-36-05.png[/attachment]
Preview HTML:

<DIV class=form_item title=form_item0 style="BORDER-RIGHT: 0px; BORDER-TOP: 0px; BORDER-LEFT: 0px; BORDER-BOTTOM: 0px; BACKGROUND-COLOR: rgb(255,255,255)">
<DIV class="form_element cf_checkbox"><LABEL class=cf_label>Click Me to Edit</LABEL> 
<DIV class=float_left><INPUT class=radio id=check_1 style="BORDER-TOP-WIDTH: 0px; BORDER-LEFT-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; BORDER-RIGHT-WIDTH: 0px" type=checkbox value="check 1" name=check0[]><LABEL class=check_label for=check_1>Check 1</LABEL><BR><INPUT class=radio id=check_2 style="BORDER-TOP-WIDTH: 0px; BORDER-LEFT-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; BORDER-RIGHT-WIDTH: 0px" type=checkbox value="check 2" name=check0[]><LABEL class=check_label for=check_2>Check 2</LABEL><BR><INPUT class=radio id=check_3 style="BORDER-TOP-WIDTH: 0px; BORDER-LEFT-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; BORDER-RIGHT-WIDTH: 0px" type=checkbox value="check 3" name=check0[]><LABEL class=check_label for=check_3>Check 3</LABEL><BR></DIV></DIV>
<DIV class=clear> </DIV></DIV>

Save Form and open Form HTML . . . and it's OK ????

<div class="form_item">
  <div class="form_element cf_checkbox">
    <label class="cf_label">Click Me to Edit</label>
    <div class="float_left">
      <input value="check 1" class="radio radio" id="check_1" name="check0[]" type="checkbox" />
      <label for="check_1" class="check_label">check 1</label>
      <br />
      
<input value="check 2" class="radio radio" id="check_2" name="check0[]" type="checkbox" />
      <label for="check_2" class="check_label">check 2</label>
      <br />
      
<input value="check 3" class="radio radio" id="check_3" name="check0[]" type="checkbox" />
      <label for="check_3" class="check_label">check 3</label>
      <br />
      

    </div>
    
  </div>
  <div class="clear"> </div>
</div>

Try again . . . this time I click Apply in the Checkbox properties before saving - nothing else - just Apply.
Re-open after saving and there is only one check-box left

<div class="form_item">
  <div class="form_element cf_checkbox">
    <label class="cf_label">Click Me to Edit</label>
    <div class="float_left">
      <input value="check 1
" class="radio radio" id="check_1
" name="check0[]" type="checkbox" />
      <label for="check_1
" class="check_label">check 1
</label>
      <br />
      

    </div>
    
  </div>
  <div class="clear"> </div>
</div>

Bob

I am also having an issues with all options showing for check boxes, drop down menus etc. The form only shows the first option for each.

Thanks Bob!

Ok, Bug confirmed, it happens only when editing checkboxes, radios, dropdown in IE only! I will fix it soon!

Regards
Max

Great work Max!

It can only improve this already most excellent piece of work!

regards,

Martin

That would be great Max. Cheers.

No rush, but you have any idea when a fix will be released?

Hi jdf81,

Max has posted about an RC3 this weekend(ish) - don't know if this fix will be included though.

Bob

Hi Bob, jdf81,

It is! 🙂

Need to add some other improvements though😉

Regards,
Max