Cannot get form to email

johnnydeee 11 Dec, 2008
Sorry about this i am a real novice when it comes to websites, but a quick learner!

I am using joomla 1.0.13 and Chrono Forms 2.3.9, I cannot find a tutorial for 2.3.9 on Joomla 1.0x and the current tutorial doesn't look anything like my Admin panel, obviously!

I have set up my enquiry form and when I use the debug option it gives me exactly what I want, but when I turn it off it will not email the results to me.

I think I have got the settings right but I must have missed something -

General Tab:
Form Name: booking_enquiry
Email the results ? Yes
Email address(es): [email]me@me.com[/email]
Email subject: Booking Enquiry
CC email address(es): blank
BCC email: blank
Form tag attachment: blank
Form method: Post
Omit these fields from the email: blank
Record and send the user's IP address?: no
From email: [email]enquiry@mysite.com[/email]
From name: Enquirer
Reply To email address: blank
Reply To name: blank
Select the format to use for the email.: Field titles
Debug: OFF
MYSQL Statement?: ENGINE
Enable mambots? No

Special fields tab: All blank

Form Code
Form HTML:
<label><b>Lead Adults details:</b><br>
Name
<input name="name" type="text" id="name">
</label>
<label> Surname
<input type="text" name="surname" id="surname" />
</label>
<p>
<label>Arrival Date
<select name="day" id="day">
<option selected>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
<option>11</option>
<option>12</option>
<option>13</option>
<option>14</option>
<option>15</option>
<option>16</option>
<option>17</option>
<option>18</option>
<option>19</option>
<option>20</option>
<option>21</option>
<option>22</option>
<option>23</option>
<option>24</option>
<option>25</option>
<option>26</option>
<option>27</option>
<option>28</option>
<option>29</option>
<option>30</option>
<option>30</option>
<option>31</option>
</select>
</label>
<label>Month
<select name="month" id="month">
<option selected>Jan</option>
<option>Feb</option>
<option>Mar</option>
<option>Apr</option>
<option>May</option>
<option>Jun</option>
<option>Jul</option>
<option>Aug</option>
<option>Sep</option>
<option>Oct</option>
<option>Nov</option>
<option>Dec</option>
</select>
</label>
<label>Year
<select name="year" id="year">
  <option selected>2008</option>
  <option>2009</option>
  <option>2010</option>
  <option>2011</option>
  <option>2012</option>
  <option>2013</option>
  <option>2014</option>
  <option>2015</option>
</select>
</label>
</p>
<p>
  <label>Telephone contact for lead adult
  <input name="telephone" type="text" id="telephone" size="35" />
  </label>
</p>
<p>
  <label>Email of lead adult
  <input name="email" type="text" id="email" size="45" />
  </label>
</p>
<p> </p>
<p>
  <label><b>Party details:</b><br>
    Adults in party
  <select name="adults" id="adults">
    <option selected>1</option>
    <option>2</option>
    <option>3</option>
    <option>4</option>
    <option>5</option>
    <option>6</option>
    <option>7</option>
    <option>8</option>
    <option>9</option>
    <option>10</option>
  </select>
  </label>
  <label>     Children Under 16 in party
  <select name="children" id="children">
    <option selected>0</option>
    <option>1</option>
    <option>2</option>
    <option>3</option>
    <option>4</option>
    <option>5</option>
    <option>6</option>
    <option>7</option>
    <option>8</option>
    <option>9</option>
    <option>10</option>
  </select>
  </label>
</p>
<p>
  <label>Please list Under 16's dates of birth
  <textarea name="birthdates" cols="20" rows="5" wrap="virtual" id="birthdates"></textarea>
  </label><br>
<label><i>(* Discounts are calculated based on a child's age)</i></label>
</p>
<p> </p>
<p>
  <label><b>Accomodation:</b></label>
  <br />
  Rooms required:     Single
    <select name="singles" id="singles">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
    </select>
    Double
  <select name="doubles" id="doubles">
    <option selected>0</option>
    <option>1</option>
    <option>2</option>
    <option>3</option>
    <option>4</option>
    <option>5</option>
    <option>6</option>
    <option>7</option>
    <option>8</option>
    <option>9</option>
    <option>10</option>
  </select>
    Family
  <select name="family" id="family">
    <option selected>0</option>
    <option>1</option>
    <option>2</option>
    <option>3</option>
    <option>4</option>
    <option>5</option>
  </select>
</p>
<p>Number of nights accomodation
    <select name="nights" id="nights">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
      <option>6</option>
      <option>7</option>
      <option>8</option>
      <option>9</option>
      <option>10</option>
      <option>11</option>
      <option>12</option>
      <option>13</option>
      <option>14</option>
    </select>
     Half Board or B&B
  <select name="board" id="board">
    <option selected>Half</option>
    <option>B & B</option>
  </select>
  </p>
  <p>Accomodation standard
    <select name="standard" id="standard">
      <option selected>Pension (1*)</option>
      <option>Gastof (2*)</option>
      <option>Gastof (3*)</option>
      <option>Hotel (4*)</option>
    </select>
  </p>
  <p> </p>
  <p><b>Skiing and Equipment:</b><br />
    Number of days lift pass required
    <select name="liftpass" id="liftpass">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
      <option>6</option>
      <option>7</option>
      <option>8</option>
      <option>9</option>
      <option>10</option>
      <option>11</option>
      <option>12</option>
      <option>13</option>
      <option>14</option>
          </select>
  </p>
  <p>Number of days Ski Hire required
    <select name="skis" id="skis">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
      <option>6</option>
      <option>7</option>
      <option>8</option>
      <option>9</option>
      <option>10</option>
      <option>11</option>
      <option>12</option>
      <option>13</option>
      <option>14</option>
    </select>
  </p>
  <p>Number of days Snowboard Hire
    <select name="snowboard" id="snowboard">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
      <option>6</option>
      <option>7</option>
      <option>8</option>
      <option>9</option>
      <option>10</option>
      <option>11</option>
      <option>12</option>
      <option>13</option>
      <option>14</option>
    </select>
  </p>
  <p>Number of days Boot Hire required
    <select name="boots" id="boots">
      <option selected>0</option>
      <option>1</option>
      <option>2</option>
      <option>3</option>
      <option>4</option>
      <option>5</option>
      <option>6</option>
      <option>7</option>
      <option>8</option>
      <option>9</option>
      <option>10</option>
      <option>11</option>
      <option>12</option>
      <option>13</option>
      <option>14</option>
    </select>
</p>
  <p>Equipment Standard
    <select name="equipment_std" id="equipment_std">
      <option>No Equipment</option>
      <option selected>Gold</option>
      <option>Silver</option>
      <option>Bronze</option>
                        </select>
  </p>
  <p> </p>
  <p>
    <label><b>Extra information:</b><br />
    Do you wish to include a quote for airport transfer?<br>
    If so, which Airport? 
    <select name="transfer" id="transfer">
      <option>No transfer</option>
      <option>Munich      (MUC)</option>
      <option>Salzburg    (SZG)</option>
      <option>Innsbruck  (INN)</option>
        </select>
    </label><label></label>
  </p>
  <p></p>
<p>
<label>Any other details that may help us with your enquiry? 
<textarea name="notes" cols="50" rows="10" wrap="virtual" id="notes"></textarea>
</label>
</p>
<p>
<label>
<input type="submit" name="submit" id="submit" value="Submit" />
</label>
</p>
<br><br>


Form URLs: All blank

Field titles:
name=First Name
etc......

Everything else i've left the same as the "test_form" I got from your downloads area.

Sorry If this is a bit basic but as I said i'm really new to this.
GreyHead 11 Dec, 2008
Hi johnnydee,

Please copy the From Name & Email entries into the Reply To fields and see if that does the trick.

Bob
johnnydeee 11 Dec, 2008
Hi Bob,

Thanks for your swift reply, I've tried that and it's still the same!
GreyHead 11 Dec, 2008
Hi johnnydeee,

Please check the FAQ 'My emails won't send' I think you have already got most of that covered but just in case. If that doesn't fix it please take a Form Backup using the icon in the Forms Manager, zip it and post it here.

Bob
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