form backups not restoring

I have saved a few different forms using the backup function and recently needed to reinstate a form I previously deleted. However, when I attempt to restore the cfbak file nothing happens, the program works for a while, then displays an empty forms management screen. I have NOT performed an update of chronoforms since backing up the forms. Also, I have NOT created tables for any of the forms (are the fbak files only meant to backup table data?). Am using chronoforms version 2.5 with Joomla 1.5. Any ideas what might be happening?

Hi contamine.

The .cfbak files back up the form structure - not the data. AFAIK they shoudl restore - I've restored dozens in variosu versions of CF and the only problems are when they are cross-version.

If you need to, open the .cfbak file in a text editor and copy and paste the various chunks into a new empty form - I think all the sections are fairly clearly marked.

Bob

Thanks, I hadn't tried to open the fbak files in an editor. That works - all the code/info I need is there, and for now is a good enough help. I wish I knew why the restore function is failing though. Hmm...

Hi contamine,

that's because the joomla cache folder is not writable, try to give it 777 permissions and retest again!

Cheers,

Max

Thanks, I tried setting the permissions for the joomla cache folder to 777 and backups still do not load in. Any other possibilities??

Hi, try to patch your files with the attached one and let me know:

Thanks! I uploaded the file you provided. Backup restore still not working, though the result has changed. Now, instead of getting an empty forms management page as the result I get the current forms management page with the current active forms showing as they should, and an error message that didn't appear before:

* Warning - Failed to move file!
* UPLAOD FAILED: 0

Some progress perhaps?

Please go to the joomla system info page and assure that the cache directory is writable by joomla ?

Yes, the Joomla cache folder is writable. HOWEVER, due to the non-standard (?) configuration of the hosting service we are using none of the other directories were writable (I am used to seeing them ALL be writable after a default installation). After changing permissions on all the directories to make them writable I am now able to restore backup files, even with the previous admin.chronocontact.php code back in place.

I thank you for bearing through this. The problem obviously had nothing to do with Chronoforms!

I will be sure to leave a positive comment on the joomla site as recognition of your patience!

glad you fixed it!I think it may be different users ? try to install some extension through joomla then open your components folder and check the owner of the new extension folder, now try to upload some file with your FTP, is it the same owner for the new file ? ask your host admin for advice on this issue!

Cheers,
Max

Thanks, I tried setting the permissions for the joomla cache folder to 777 and backups still do not load in. Any other possibilities??

Hi all,

I was following & reading this post because i had the same issue (V3.0 Stable & J1.5). Found out that the /cache folder AND /administrator/cache folder needed chmod 777, this was enough for me to solve it. Thanks !!🤣